Hello @SamsungLarry , Own a Samsung RF28JBEDBSR/aa
I too am purplexed by how much maintenance is required to keep the ice maker working! Every 1 - 2 weeks it will jam as described in numerous online postings. Need to pull tray out and clear jammed ice cubes from front to back. While it does not require a jack hammer it does require a lot of brute force. Sometimes scrapped knuckles as a result. Fortunately I have a +15 year Jenn-Air downstairs still producing tons of ice. The ice maker is not the reason we purchased the Samsung either BTW.
So is there a fix for this from Samsung? Seems to be a HUGE design flaw as the ice maker does produce ice but jams often when transferring to the tray below and then stops prodcuing until you free up the jam.
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