I am the original poster. The wheels are on the floor, however I followed the manual (before posting here) and it said to use a flathead screwdrive, insert into the leveler and twist. I did it on both sides, no movement. Doesn't matter how hard I try. You can kind of see the scratch marks I made on the leveler leg. I even watched a Samsung support video and theirs moved without issue. Mine is not moving at all.
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