I’m facing very critical problem which I have never faced before.
I bought this phone from euronic an authorised samsung shop (italy)on 22/07/2019.
My phone is suddenly heating up.
I feel heat from the back, in the front also from its sides
I have tried some troubleshooting steps :
1.have updated the latest software version
2.wipe the cashe, Reboot the sistem ,
3.Passed in safe mode
-But nothing, no matter which app I’m using:whatsapp, YouTube, some game apps, it gets hot, very hot.
I really am afraid to use this phone.
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