@bigbearvo wrote: On 9/4 Samsung tech support gave the following info: Samsung: "As of now, there are no updates available to make the E-ARC available on your model TV." Me: "Will this be included in a future update?" "Yes, it will be included in future updates." I got the following response on 9/7/19: "e-ARC is not included on Samsung TV's as of now. Our team is working on it to add e-ARC on Samsung Tv's." I got the same info from the Samsung chat before purchasing the 82Q900. The rep in chat had great ratings and seemed really knowledgeable. He told me the Q900 would have an update to support eArc in 12-14 days. This was about a week ago. I decided to purchase the TV 5 days ago and waiting for the update. I wanted to confirm this info before my 14-day return policy ends. I reached out again to Samsung. Chat keeps sending me to Tech Support (they tend to read a script) and I can't replicate talking to the same type of person (knowledgeable). The original person I talked to was more of your techy sales guy. My question is was he pulling my chain to get me to buy the TV? He gave me additional info to think not. He told me the reason eArc wasn't available at launch was because of a year-long licensing approval. I also asked him about Dolby Vision, he stated this will likely never come to Samsung due to a licensing feud, this is why Samsung came out with HDR10+. Again this knowledge leads me to believe he wasn't just pulling my chain. According to him, I should see an update any day now. Any thoughts on this?
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