09-20-201910:33 AM - last edited on 09-21-201906:41 AM by SamsungJace
Hi, and thanks for the reply. Yes, I have a heavy duty case and it makes no difference. I cannot close the main screen without screen captures being taken (in many instances). Why would Samsung simply not allow this feature to be turned off? Do they even know about it? Maybe an admin here knows how to report this or can find out the status of it. See https://us.community.samsung.com/t5/Galaxy-S10/S10-Screenshot-buttons-too-sensitive-zero-delay/td-p/593449 as another thread. There are quite a large number of folks affected by this. Getting a Note 10 is not a good option unless Samsung wants to replace the device for free . The Note 8 is not old and works great otherwise. It would only be a simple software option for them to add.
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