Hi all, Sad to say I am now also experiencing this issue with my less than 3 year old UN55KS8000FXZA, manufactured October 2016 I put up with the firmware / software issues, ARC issues, picture/HDR issues, and all the various other annoyances that this TV has had, since when it's working the picture quality is quite good, and it's a $1500+ TV. But now that I'm getting the vertical lines and picture ghosting the TV is unwatchable, and it's clear this is a known manufacturing defect that is affecting many users (13,000 views on this thread, I mean, come on) I've messaged @SamsungLarryK and @SamsungJam to see if anything can be done about setting up a service appointment and not being charged for the repair costs, but it seems like at the best case scenarios are, based on other threads: • being offered a replacement model that has inferior picture quality, but I guess works? • scheduling a repair with Service Quick or some other 3rd party (repair experiences don't seem very positive based on some posts), paying $100 up front for them to come out, having samsung cover the cost of parts/labor, if the a replacement panel part happens to be available, having a repair done, which could maybe fix the issue, and is not guaranteed to have the same picture quality. • contact a lawyer about a class action lawsuit, or make a claim in small claims court for the $1500 cost of the tv. Worst case scenarios are being told nothing can be done (yay, a $1500 paperweight), told that it's out of warranty and we have to pay the repair costs, or being told that a repair can be arranged and then be given the run around / ping-ponged between service quick and samsung when scheduling/performing the repair. I purchased a $2000 Q6F last year based on the picture quality of the KS8000, but don't think I'll be sticking with samsung for my upcoming, much more expensive OLED purchase unless I can be reassured by my support experience that they'll stand by their products for a reasonable length of time.
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