This is no solution. We had the same problem. It started about 3 years after we bought the refigerator. We have had service done and their fix didn't work. In fact, at the service call, we were told their fix might not work. However, we still had to pay. We contacted the Samsung moderator, but all he or she said was the refigerator needs service. Obviously, from all the comments in this thead, the refigerators were not made well.
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