I'm an EU customer. Same thing happened to me with my S10+. This is after just one and a half month of use (phone was in case). I never dropped the phone, and I also tend to put the phone in my front jeans pocket. Claimed an insurancy, and had to pay around 160$ for repairs. I'm now more careful with the phone, but if the same crack near power button will happen again in the next 12 months, this will be the last Samsung phone I will ever use, unless Samsung comes up with some free-repair or return policy for this model. I don't believe in coincidences, and I will certainly not pay for something that is apparently not my fault. Had an older S series model, and never had any problems with my phone for years.
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