I bought the top of the line Samsung Chef side by side refrigerator thinking the quality was above average. Boy was I wrong! This thing is an over-priced piece of garbage door stop that needs to be dropped from an aircraft into ISIS land. I have chipped away at frozen ice so long I am starting to feel that I work for an eskimo! I called Samsung and they were of absolutely no help and didn't seem to care. I don't think I will fool around with it anymore. All I get is the run around and suggestion to replace the ice machine equipment on my own dime. You mean I have to pay for their poorly, overpriced garbage? Not going to happen. At this point, I am going to join the class action lawsuit and see what happens. Worst case scenario, I will disable the ice maker and just fill the bin with store bought ice. Not ideal but... No more Samsung appliances in my household moving forward. I need a new dishwasher and washer/dryer but I will look at other brands.
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