Same issue! Different fridge! I called Samsung and was told this isn't warranted, although a known issue... Really? I wasn't happy and needless to say, my husband is now shopping for a new fridge and we will NEVER buy another samsung product again. Very annoying since we have always had great experiences with our Samsung products. The phone in support person told me to defrost the fridge. After 3 days and about $100+ of lost meat from my freezer, I fixed the problem by myself. Defrosted and set it up and its working well. My concern is that it will happe again. I did the online chat and the person "ASSURED" this will n to happen again. I told him this is a known issue and is known to reoccur. He said "I assure you it won't". I said - all I'm looking for is a way to avoid the issue from reoccurring.... No help. No answer. So now what? Do i just sit and wait for this to happen again? How do we prevent this from happening again? My husband said we get rid of the samsung fridge... Ugh... not happy. Torrieny
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