Greetings from Finland! sorry for crashing the party, but I also see this problem, so it is not just a US/UK market issue. And we can also add another BR movie to the list: Spider-Man Far From Home Player: UBD-M9500 Firmware: B-KANTAVWWC-1111.4 I tried contacting my local support (Finland), but they are useless, answering that I should do the following: FIN: "Ensin palauta soitin tehdasasetuksille: Asetukset > Tuki > Pal. PIN-oletuskoodi on 0000" ENG: "First reset your player, blaah-blaah, Default PIN-code is 0000" Like that would help as there is no newer firmware available anyway?! @SamsungRei, @SamsungAl, @SamsungJustin, @SamsungCaleb, @SamsungLou: "Thank you for your summary, and also for your initial considered message. We have now escalated this to one of our TV & AV Specialists, and we will get back to you when we get a response from them" "We do in fact have this escalated. We will be following up here as soon as we receive a response." Do NOT hold Your breath, turning blue does not suit You! And oh yes, I have tested the disc in a brand new Panasonic, an older SONY, older Panasonic and a LG and they all read the disc no problem. Too bad my old Samsung BD-P4600 blew its blue laser recently, the reason why I bought the 9500, so I couldn't test that one. Still works fine as a DVD-player though, 10 years old and all.
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