About JohnLoose

JohnLoose · ‎08-17-2020

https://www.samsung.com/us/support/troubleshooting/TSG01108742/ Hope that helps! -- Show me some love with a <3 Let me know if this helped by :white_heavy_check_mark: "Accept as solution"

JohnLoose · ‎08-17-2020

Instructions on redeeming will come from ATT and only be sent after delivery of the phone. You'll get more info from ATT in future. Hope that helps! -- Show me some love with a <3 Let me know if this helped by :white_heavy_check_mark: "Accept as solution"

JohnLoose · ‎08-17-2020

Charging while the buds are in is fine! The charger and case are smart enough to figure out what needs charged. Hope that helps! -- Show me some love with a <3 Let me know if this helped by :white_heavy_check_mark: "Accept as solution"

JohnLoose · ‎08-17-2020

@user5pGqkkchwP It sounds like the Samsung team bounced you cause this really isn't a Samsung issue... Have you tried the Google prouct forums? This sounds like a reasonable limit being set by the Google Assistant or Clock app. -- Show some love to this reply with a <3 Let others know this post solved your issue by selecting :white_heavy_check_mark: "Accept as solution" Login to the community site to respond to this thread or select a solution.

JohnLoose · ‎08-17-2020

@userLroM3sv3Jw This article should help you: https://www.samsung.com/us/support/troubleshooting/TSG01200647/ -- Show some love to this reply with a <3 Let others know this post solved your issue by selecting :white_heavy_check_mark: "Accept as solution" Login to the community site to respond to this thread or select a solution.

JohnLoose · ‎08-17-2020

@userBjXXauOYf7 Have you tried the following? Different cables Different mouse or keyboard Update your device fully. Reboot the phone. Boot into Safe Mode and try this action again. If it works you may need to remove any recently installed apps. Then reboot to try again. Try wiping the device cache and then this action again. -- Show some love to this reply with a <3 Let others know this post solved your issue by selecting :white_heavy_check_mark: "Accept as solution" Login to the community site to respond to this thread or select a solution.

JohnLoose · ‎08-17-2020

@romeotech it sounds like you may need to replace this one :( -- Show some love to this reply with a <3 Let others know this post solved your issue by selecting :white_heavy_check_mark: "Accept as solution" Login to the community site to respond to this thread or select a solution.

JohnLoose · ‎08-17-2020

@userwEgS8b41tc sounds like you may need a service request. https://www.samsung.com/us/support/warranty/ https://www.samsung.com/us/support/service/ -- Show some love to this reply with a <3 Let others know this post solved your issue by selecting :white_heavy_check_mark: "Accept as solution" Login to the community site to respond to this thread or select a solution.

JohnLoose · ‎08-17-2020

@user6nAVbQTaex You may need to check your warranty on this page: https://www.samsung.com/us/support/owners/product/hmd-odyssey-plus-mixed-reality You can request service here: https://www.samsung.com/us/support/service/ -- Show some love to this reply with a <3 Let others know this post solved your issue by selecting :white_heavy_check_mark: "Accept as solution" Login to the community site to respond to this thread or select a solution.

JohnLoose · ‎08-17-2020

@usert3DgsB1xLF Lotta threads on this one recommend trying out a different voice typcing options like Google Voice Typing. Follow these steps: Go to Settings >> General management >> Language and input >> On-screen keyboard >> Manage keyboards >> Samsung voice input >> Turn this OFF! -- Show some love to this reply with a <3 Let others know this post solved your issue by selecting :white_heavy_check_mark: "Accept as solution" Login to the community site to respond to this thread or select a solution.

JohnLoose · ‎08-17-2020

@zvff Thanks for the post and sorry to hear. The article here from Samsung may help. If not, you may need to contact Samsung about a warranty claim or request service for the device. Usually the above troubleshooting or call / chat with Samsung should get this fixed for you. I hope that helps! -- Show some love to this reply with a <3 If this post solved your issue or helped :white_heavy_check_mark: "Accept as solution" to let others find that easily Note: Notification emails do not accept replies. Login to the community to respond to this thread select a solution.

JohnLoose · ‎08-17-2020

@JoshuaP you shouldn't lose RCS or video calling FYI. This reply help you out or solve your issue? Let us know by accepting it as the solution. This lets others find that solution easily as well and is really appreciated. Login to the Samsung Members app or site Open the thread you posted. Click or tap "Accept as a solution" To accept a post as a solution: On the web you can click "Accept as solution". In the Samsung Members app find the post that helped, and tap the three vertical dots next to it, then tap "Accept as solution". Your issue not resolved? Reply back with more info or the troubleshooting you've done so we can better assist. Note: Notification emails do not accept replies. Login to the community to respond to this thread.

JohnLoose · ‎08-17-2020

You should have RCS now if supported in your country -- https://www.androidcentral.com/samsung-messages-gets-powered-google-chat

JohnLoose · ‎08-17-2020

@user11xKg7iZzq This reply help you out or solve your issue? Let us know by accepting it as the solution. This lets others find that solution easily as well and is really appreciated. Login to the Samsung Members app or site Open the thread you posted. Click or tap "Accept as a solution" To accept a post as a solution: On the web you can click "Accept as solution". In the Samsung Members app find the post that helped, and tap the three vertical dots next to it, then tap "Accept as solution". Your issue not resolved? Reply back with more info or the troubleshooting you've done so we can better assist. Note: Notification emails do not accept replies. Login to the community to respond to this thread.

JohnLoose · ‎08-17-2020

@userLIdC76UG3N This reply help you out or solve your issue? Let us know by accepting it as the solution. This lets others find that solution easily as well and is really appreciated. Login to the Samsung Members app or site Open the thread you posted. Click or tap "Accept as a solution" To accept a post as a solution: On the web you can click "Accept as solution". In the Samsung Members app find the post that helped, and tap the three vertical dots next to it, then tap "Accept as solution". Your issue not resolved? Reply back with more info or the troubleshooting you've done so we can better assist. Note: Notification emails do not accept replies. Login to the community to respond to this thread.

JohnLoose · ‎08-17-2020

@userYBUgjPkuav This reply help you out or solve your issue? Let us know by accepting it as the solution. This lets others find that solution easily as well and is really appreciated. Login to the Samsung Members app or site Open the thread you posted. Click or tap "Accept as a solution" To accept a post as a solution: On the web you can click "Accept as solution". In the Samsung Members app find the post that helped, and tap the three vertical dots next to it, then tap "Accept as solution". Your issue not resolved? Reply back with more info or the troubleshooting you've done so we can better assist. Note: Notification emails do not accept replies. Login to the community to respond to this thread.

JohnLoose · ‎08-17-2020

@userRrpfPdQFFD This reply help you out or solve your issue? Let us know by accepting it as the solution. This lets others find that solution easily as well and is really appreciated. Login to the Samsung Members app or site Open the thread you posted. Click or tap "Accept as a solution" To accept a post as a solution: On the web you can click "Accept as solution". In the Samsung Members app find the post that helped, and tap the three vertical dots next to it, then tap "Accept as solution". Your issue not resolved? Reply back with more info or the troubleshooting you've done so we can better assist. Note: Notification emails do not accept replies. Login to the community to respond to this thread.

JohnLoose · ‎08-17-2020

@Ismael_Besheer This reply help you out or solve your issue? Let us know by accepting it as the solution. This lets others find that solution easily as well and is really appreciated. Login to the Samsung Members app or site Open the thread you posted. Click or tap "Accept as a solution" To accept a post as a solution: On the web you can click "Accept as solution". In the Samsung Members app find the post that helped, and tap the three vertical dots next to it, then tap "Accept as solution". Your issue not resolved? Reply back with more info or the troubleshooting you've done so we can better assist. Note: Notification emails do not accept replies. Login to the community to respond to this thread.

JohnLoose · ‎08-17-2020

@requa This reply help you out or solve your issue? Let us know by accepting it as the solution. This lets others find that solution easily as well and is really appreciated. Login to the Samsung Members app or site Open the thread you posted. Click or tap "Accept as a solution" To accept a post as a solution: On the web you can click "Accept as solution". In the Samsung Members app find the post that helped, and tap the three vertical dots next to it, then tap "Accept as solution". Your issue not resolved? Reply back with more info or the troubleshooting you've done so we can better assist. Note: Notification emails do not accept replies. Login to the community to respond to this thread.

JohnLoose · ‎08-17-2020

@userDgXpKU4fQu This reply help you out or solve your issue? Let us know by accepting it as the solution. This lets others find that solution easily as well and is really appreciated. Login to the Samsung Members app or site Open the thread you posted. Click or tap "Accept as a solution" To accept a post as a solution: On the web you can click "Accept as solution". In the Samsung Members app find the post that helped, and tap the three vertical dots next to it, then tap "Accept as solution". Note: Notification emails do not accept replies. Login to the community to respond to this thread.

JohnLoose · ‎08-17-2020

I personally use this cover on mine and it works great. https://www.samsung.com/us/mobile/mobile-accessories/tablets/galaxy-tab-s6-book-cover-mountain-gray-ef-bt860pjeguj/ You could also try putting pen on the side. Hope that helps! -- Show me some love with a <3 Let me know if this helped by :white_heavy_check_mark: "Accept as solution"

JohnLoose · ‎08-17-2020

Try removing the Google account and readding from settings >> accounts. As well make sure auto sync is in for the phone and account in question. Hope that helps! -- Show me some love with a <3 Let me know if this helped by :white_heavy_check_mark: "Accept as solution"

JohnLoose · ‎08-17-2020

Under Settings > Display check that "keep screen turned off" isn't turned on as this prevents the screen from turning on accidentally while the phone is in the dark. Hope that helps! -- Show me some love with a <3 Let me know if this helped by :white_heavy_check_mark: "Accept as solution"

JohnLoose · ‎08-17-2020

Give the e-commerce team a call! https://www.samsung.com/us/support/order-help/ Hope that helps! -- Show me some love with a <3 Let me know if this helped by :white_heavy_check_mark: "Accept as solution"

JohnLoose · ‎08-16-2020

Reach out to your carrier in the respective countries with specific questions! You might consider purchasing an international model as well which can include a double SIM tray but warranties on those vary. Hope that helps! -- Show me some love with a <3 Let me know if this helped by :white_heavy_check_mark: "Accept as solution"

JohnLoose · ‎08-16-2020

I would encourage you to reach out to Samsung support on this one and let them know your situation. They should provide potential troubleshooting and help. Let them know the true state of the buds, any damage (hopefully none) and you'd like this fixed under warranty claim. The warranty for US purchase does require being in US. https://www.samsung.com/us/support/warranty/

JohnLoose · ‎08-15-2020

From Settings, swipe to and tap Accounts and backup.Tap Accounts. Select your Samsung account from the list.Tap Personal info, and then tap More options (the three vertical dots).Tap Sign out, and then follow the on-screen prompts to log out of your account. -- Show me some love with a <3 Let me know if this helped by :white_heavy_check_mark: "Accept as solution"

JohnLoose · ‎08-15-2020

Rebooted tv? router? any network changes? Try looking for Samsung tv diagnostics in menu. -- Show me some love with a :heart_suit: If this helped you :white_heavy_check_mark: "Accept as a solution"

JohnLoose · ‎08-15-2020

Any damage to device? May need a service repair for the camera module failing.

JohnLoose · ‎08-15-2020

Not sure I understand your question. Are you have a particular issue with audio return?

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