Samsung

SamsungLarry · Sunday

I know that it is not ideal, but try giving your unit a factory reset.

SamsungLarry · Sunday

I recommend letting a service technician have a look. Send your full model code and serial number via private message or call 1-800-SAMSUNG directly to get started.

SamsungLarry · Sunday

Give this link a shot: https://www.samsung.com/us/support/troubleshooting/TSG01001027/ If this does not help I recommend letting a service technician have a look. Send your full model code and serial number via private message or call 1-800-SAMSUNG directly to get started.

SamsungLarry · Thursday

Have you tried updating via the Samsung Update software? Is Windows up to date?

SamsungLarry · a week ago

I recommend letting a service technician have a look. Send your full model code and serial number via private message or call 1-800-SAMSUNG directly to get started.

SamsungLarry · a week ago

I recommend letting a service technician have a look. Send your full model code and serial number via private message or call 1-800-SAMSUNG directly to get started.

SamsungLarry · a week ago

Can I have your email address via private message?

SamsungLarry · a week ago

Try unplugging the unit for about 5 minutes and retrying directly into a wall socket. For best practice make sure that you have all Samsung devices fully up to date. If this does not help I recommend letting a service technician have a look. Send your full model code and serial number via private message or call 1-800-SAMSUNG directly to get started.

SamsungLarry · a week ago

When you say that you are restoring the laptop are you resetting the device to factory settings or restoring to an earlier version?

SamsungLarry · a week ago

Hey, give this link a shot: https://www.samsung.com/us/support/troubleshooting/TSG01001573/ If this does not help I recommend letting a service technician have a look. Send your full model code and serial number via private message or call 1-800-SAMSUNG directly to get started.

SamsungLarry · a week ago

Hey, give this link a shot: https://www.samsung.com/us/support/troubleshooting/TSG01001791/ If this does not help I recommend letting a service technician have a look. Send your full model code and serial number via private message or call 1-800-SAMSUNG directly to get started.

SamsungLarry · 2 weeks ago

Can I have your full model code and serial number via private message?

SamsungLarry · 2 weeks ago

I recommend letting a service technician take a look at this.

SamsungLarry · 2 weeks ago

Hey, give this link a shot: https://www.samsung.com/us/support/troubleshooting/TSG01109749/ If this does not help I recommend letting a service technician have a look. Send your full model code and serial number via private message or call 1-800-SAMSUNG directly to get started.

SamsungLarry · 2 weeks ago

I recommend unplugging the unit for about 5 minutes and retrying directly into a wall socket. It is also best practice to keep your unit fully up to date at all times. If all else fails a factory reset may be in order.

SamsungLarry · 2 weeks ago

Which soundbar do you use? As a best practice ensure that all Samsung devices are fully up to date.

SamsungLarry · 2 weeks ago

Can I have your ticket number via private message? Let's see if we can get this corrected for you.

SamsungLarry · 2 weeks ago

The most common cause of this error is a clogged lint screen or vent system trapping heat in the dryer. Try cleaning both to correct the error.

SamsungLarry · 2 weeks ago

I recommend letting a service technician have a look. Send your full model code and serial number via private message or call 1-800-SAMSUNG directly to get started.

SamsungLarry · 2 weeks ago

I recommend letting a service technician have a look. Send your full model code and serial number via private message or call 1-800-SAMSUNG directly to get started.

SamsungLarry · 2 weeks ago

Give this link a shot: https://www.samsung.com/us/support/troubleshooting/TSG01001852/ If this does not help I recommend letting a service technician have a look. Send your full model code and serial number via private message or call 1-800-SAMSUNG directly to get started.

SamsungLarry · 2 weeks ago

Can I have you send a picture of the damage via private message?

SamsungLarry · 2 weeks ago

Can I have your ticket number via private message?

SamsungLarry · 2 weeks ago

I recommend letting a service technician have a look. Send your full model code and serial number via private message or call 1-800-SAMSUNG directly to get started.

SamsungLarry · 2 weeks ago

I recommend reaching out to our Accounts team. They can be reached at 1-855-795-0509

SamsungLarry · 2 weeks ago

I recommend reaching out to Samsungparts.com They can be reached at 1-800-627-4368

SamsungLarry · 2 weeks ago

I recommend reaching out to our Family Hub Department at 1-800-Samsung concerning this.

SamsungLarry · 2 weeks ago

Try unplugging the unit for about 5 minutes and then retrying directly into a wall socket. If this does not help I recommend letting a service technician have a look. Send your full model code and serial number via private message or call 1-800-SAMSUNG directly to get started.

SamsungLarry · 2 weeks ago

Can you clarify what's happening a little more? Are you not getting a picture at all? Are you getting sound? Does it work on any port? Have you tested different cables? Does any other device show correctly?

SamsungLarry · 2 weeks ago

What type of laptop is it? How are you connecting it? Does the monitor work with other devices?

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