1-18-20 Hello Samsung Support: It is no possible to perform a FIRMWARE update via USB connectted via micro to USB adapter to Q60R soundbar, the unit starts to show "READ" then erros to say "NO DATA" i have tried multiple methods , new USB 2.0 and 3.0 sticks ,new and old, still no support. i have also tried seperate .SSP and .ROM files on seperate stick and unit still does not accept firmware or update as easily as it unit should. Is samsung looking into this to find and remedy the issue with Q60R soundbar. Please email or post, video of possible solution shown step-by-step.
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