I found a website that talked about a secret menu, which I accessed by turning the tv off, then hitting mute, then 3 numbers in some order, then powering the tv on (not sure what they are now). It said to make sure two different settings were turned to On (they were in Off). Thought that would fix it, it did not. I also can't get the SmartView App on my phone to recognize the tv. I have another 50-something in Samsung 6 series tv and I had no problems setting that up to the SmartView App or to a wireless Bluetooth speaker. I feel like something else needs to be turned on. Can anyone help??
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