Very similar issue, I get no Art Mode banner in SmartThings and can only control the TV via the app like a remote. model is: QN43LS03RA No Art Mode banner on bottom of screen
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My problem is that while I get the TV controls at the top half I do not have the Art Mode or Channel Guide banners at the bottom, only a white box with arrows simulating that feature on the remote. i have no option to change settings, browse or add photos even though the TV is clearly in Art Mode in front of me and is controllable through the phone. Anyone encountered this? I've tried multiple phones (all iOS) and multiple routers, all manner of reset and power cycles to no avail. very frustrated this premium feature is not working as intended, I bought this to primarily display my own photography
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