Dear Samsung, Great job with the galaxy earbuds. I love them. It's my first time owning a Samsung product at this price range and oh boy I'm recommending this bad boy to my friend and family. But that doesn't mean there isn't room for improvement. As an iPhone owner myself, I'm having trouble using galaxy buds. Whenever I'm in the gym I often have to take my earbuds off to hear what people are saying and the buds due to their size are very prone to slipping off from my hands. I've had many occasions where I almost dropped and even crushed it. And as you're aware I'm unable to use the Ambient Sound feature because it only exists in the Galaxy buds app on Android. It's a pity really... I feel like they are excellent from a price/performance point of view and have the potential to become the market leader. But I feel like the lack of such features is really holding the galaxy buds back. For me, it still is a great product but for other potential buyers/ios users, it may be a big turn off. Especially when persuading them to let go of their "Apple addiction". So please, do us a favor and develop a new app for galaxy buds or update the already-existing Samsung Galaxy Watch app on ios to integrate with galaxy buds. Give this great product the glorious place it deserves. Waiting to hear good news from you! Regards.
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Having an app on ios wouldn't hurt Samsung, instead, it would add value to its competitiveness in the market. Don't act like you're a die-hard Samsung supporter nor an Apple hater. It's not helping the cause.
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