I purchased a home, and Samsung appliances came with the house. In the seven months I've lived here the ice maker has stopped working and frozen over five times. This latest time I can't remove the ice basket to attempt to loosen the frozen ice. I also have water pooling under the cold cut bin, then freezing into a sheet of ice in the refrigerator itself. My sister purchased this same model years ago and had the same problems. Luckily, she was given a different brand entirely and not another Samsung. Please advise as to what to do to get ice machine working properly until I can accumulate enough money to purchase a new refrigerator.
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