Galaxy
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- 4 Posts
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green5178
Galaxy
in Samsung Apps and Services
01-12-2022
07:21 AM
(Last edited
01-17-2022
05:50 AM
by
SamsungRei
) in
01-12-2022
07:21 AM
10 Likes
I dont know if you mean remove from phone or just remove from home screen? On my S10 Plus i just toggle the screen option to off. see below https://www.samsung.com/us/support/answer/ANS00088162
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green5178
Galaxy
in Samsung Apps and Services
01-12-2022
07:21 AM
(Last edited
01-17-2022
05:50 AM
by
SamsungRei
) in
09-24-2021
07:59 AM
Why is Samsung saying to call ATT? This is not a ATT problem. Phone works with location turned off. Samsung needs to fix this.
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09-11-2021
09:53 AM
I think the reason its working with turning off location is its no longer trying to switch to wifi. I think there is a bug that causes the feature that enable wifi on and off based on location. It keeps turning on wifi if it detects a signal whether you have a password or not so calls get disconnected. Samsung needs to fix this. New sim card is not solution. Reboot is not a solution. Wipe cache is not a solution. Turning off location/high accuracy is just a work around.
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09-04-2021
07:49 AM
This happened to me too. I called a co-worker. Every time she answered the call disconnected but when she called me back it was ok. Samsung should investigate and get this problem fixed. I at this point cannot make outbound calls and have any confidence my calls will go through and if it goes through when it will randomly disconnect.
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09-03-2021
10:46 PM
In order to clear cache I had to reboot phone. So I have restarted phone. I am on ATT and software last 4 is GUG1. IF its really tied to location I wonder if the issue is tied to the wifi setting "turn on wifi automatically". The reason I ask is if its trying to connect to a wifi that I dont have a password too that would makes sense why the call couldnt continue. Its happening only in places where there is wifi which I am not connected to. Its not happening when im in my car driving around. So im thinking maybe its trying to transition to wifi calling and then it disconnects. The issue is this happens even with both wifi and wifi calling turned off.
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08-31-2021
07:34 AM
My galaxy s10 plus started getting the above error over the last month. I have wifi and wifi calling turned on at home since cell service is spotty. At my work office cell service is fine but calls disconnect after about 5- 10 minutes. When call disconnects the phone displays the above error. When that happened I turned off wifi calling and I was still getting that error. Then I turned off wifi too so it shoudnt try to transition to wifi. Plus at work I dont have wifi setup to use companies wifi. Any ideas? I have rebooted, wipe cache and took out sim card and reinserted.
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07-21-2021
06:37 AM
2 Likes
My Unlocked S10+ just got updated today with July 2021 Security update.
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05-02-2021
07:40 PM
Just follow the instructions in the below link from Samsung support https://www.samsung.com/us/support/answer/ANS00088162/#:~:text=Turn%20Samsung%20Free%20off&text=From%20the%20Home%20screen%2C%20just,Free%20to%20turn%20it%20off.
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04-27-2021
07:51 AM
Below gives you step by step instructions with pictures. https://www.phonearena.com/news/How-to-scan-QR-note-20_id126915
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04-19-2021
07:43 AM
1 Like
multiple websites including the below show its HD https://www.samsung.com/us/support/televisions-home-theater/televisions/full-hd-tvs/led/?modelCode=UN39FH5000FXZA https://www.consumerreports.org/products/tvs-28963/tvs-28700/samsung-un39fh5000-231112/
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04-16-2021
08:06 AM
1 Like
In the Samsung email settings you choose how many emails you want to see. 500,1000,2000,3000,5000 and 10000. The more you choose to see the older emails you will have access to
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04-16-2021
07:47 AM
The Samsung location has been in Palo Alto I think since December of 2019. Regardless when i called they said they dont offer repairs since they just opened. They recommend just call 800-samsung to ask
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04-13-2021
07:41 PM
1 Like
So the solution is to register using your phone and the samsung member app.
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04-13-2021
07:41 PM
3 Likes
I got a note from Samsung moderator that said that the way to fix my warranty was to call the account team even though I mentioned in my post I called account team 3 times and got no where so to me that is not a solution. But they closed the thread and marked it as a solution. I understand their point so no worries. Again my issue is i bought a watch and couldnt register it. To help other people this is what finally fixed it 98% of the way. Basically samsung website asks for a serial number but when you enter it on the website it does not recognize it. I tried to register through the Samsung member app on my phone. What i noticed was instead of the serial number it registered via the IMEI number instead despite the fact it asks for the serial number. When i use the camera on my phone to take a picture of the bar code on the box it used the IMEI number instead. The reason i said its 98% fixed is they put the wrong start date on the warranty but its off by only 1 week so its close enough at this point.
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green5178
Galaxy
in Gear and Gear Fit
04-09-2021
07:55 AM
(Last edited
04-13-2021
02:46 PM
by
SamsungRei
) in
04-09-2021
07:55 AM
2 Likes
I have a out of warranty galaxy gear 2 watch. I want the watch battery replaced. I will pay for it. Is the Samsung location in Palo Alto willing to take the watch in person and fix it and send back to me?
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green5178
Galaxy
in Gear and Gear Fit
04-09-2021
07:55 AM
(Last edited
04-13-2021
02:46 PM
by
SamsungRei
) in
04-08-2021
06:17 PM
Use Samsung Pass. The first time you visit the site it will ask you for username and password then it will save it. From that point forward it will be stored. Works great.
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04-03-2021
05:13 PM
1 Like
I bought a samsung watch. Trying to register for warranty has been a huge hassle. When i click on register a product it cant find my serial number. BUT when i go to my product page it shows the watch and serial number. When i click on review warranty it asks me to upload a receipt. When i do that it generates an error that i need to call 1-800-samsung for help. When i call that number i can routed to technical support and they said they cant help since nothing is wrong with watch. I said yes but thats what website says to do. She then transfers me to ecommerce since they can help me set up a account. i explain i have an account already she said she still needs to transfer me. The ecommerce department asks me for my order number. I said there is no order number i am just trying to register my watch in to the system. He said i need to call support and transfers me again. the next person just hangs up on me. What do i need to do to register my watch?
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