So far, July and no solution except $250 payment to replace phone via Assurion. Does not majorly affect photos except that itvfoes make nogh shots bad. Lines appear with bright lights where crack runs directly across lens.was hoping Ssmsing would own up to this. Thisceill be my LAST SAMSUNG. This company should have designed this as replaceable. Phone actually came with Gorilla Glass on ftont but neglected this protrusion with glass on back. And then designed it as a non replaceable or fixable unit. Seriously hope a class actions lawsuit starts from this.
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Because your test proved the phone you used did not have an issue does notbin any way show there was not an isdue.. Kinda silly! "Look my hambuger has a pickle, so they all have a pickle."
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Camera Glass Breakage.. <edit>
Even the most Supporters of Samsung agree, this is a design problem.
My pre-ordered S20 ULTRA had a crack on day one. Not sure if it was broken in box or my pocket this first day. I did not notice until 3 nightspot photos had a streak and I looked at len to see the micro fractures.
Samsung of course will not admit to problem nor repair under warranty.
<edit> But, Samsung WILL PAY. By Samsing paying, perhaps they will be havevto make conxessiobs to repair current problems but also fix the problem. They will also have incentive to assure they fo not disregard their customers.
The fact Samsung is stating its not their problem while secretly changing design specs is despicable to me.
<edit>
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Mine also broke on 1st day. Very fine crack that does not effect most pgotos except for night shots.. the crack leaves a light line across all night photos.
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Really? .. even if you don't hear it in you pocket this rattle indicates parts shaking... thank for you comnent.. but really?
"That car makes a funny noise when I start it ... 'don't start it!'.. LOL
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Brand new, pre-order S20 Ultra... RATTLE! This is not a small noise... I don't like carrying a baby rattle that cost $1600.
Honestly.. owned cameras with zoom and OIS but never had a rattle probkem.. understand this is micro camera and may be different and has occurred with other Samsung products.. but this worries me!
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I'm with you... this is not a small noise... I don't like carrying a baby rattle that cost $1600.
Honestly.. owned cameras with zoom and OIS but never had a rattle probkem.. understand this is micro camera and may be different and has occurred with other Samsung products.. but this worries me!
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