My case is fully charged, my left earbud is fully charged, but when u take out my right earbud, I notice the left earbud isn't charged. It indicates that it is "charging" but it's always red. I've let it charge for a day now and still no sign of hope. When j take it out and try to connect it with my phone, nothing happens. The touchpad doesn't work, no sound, no connection sound, only with the left bud. I looked up ways to fix it and one place said to reset them but I can't because you need both earbuds to connect to reset. I unpaired it, re-paired it, restarted my phones, and checked this site for information. I saw a post saying only one bud updated and I realized I needed a software update. However, I can't install the update because my right earbud won't connect. Help?
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