Try these solutions: 1.  Troubleshoot the device and hardware: Go Settings > Update and Security > Troubleshoot > Hardware and Devices, then click on Run the troubleshooter.  2. Run command prompt as administrator, and run the command: sfc /scannow 3. Run anti-virus software to remove virus or malware if exists. 4. Uninstall recent Windows Updates. 5. Perform system restore to the state before the critical process died occurred if you created a restore point before. 6.  Factory reset or reinstall.   Good Luck. ... View more