I have a Samsung A50 I Have updated my software. Phone now has no sound. No Microphone on calls and videos plays back in fast forward (streamed and on phone). Connecting to bluetooth headset as well as an auxilary cable also does not fix this issue. I have also tried a factory reset and still no sound from the phone.I have tried *#0*# in diagnostic mode and have clicked speaker test and no sound emerges.
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