Samsung

user8DFd5BbGlN · yesterday

I called Samsung support as you suggested and opened a ticket with them. Took them a couple of days to take the necessary actions and verify things, but ultimately I received an email confirming the change and I'm now able to update my address/phone number etc. to the correct one in the US. One warning to people looking to do this: If you have any purchases or points etc. associated with the account, then they are all wiped and lost as a result of changing the country. Samsung support did an excellent job of making sure this was clear, both when I talked with them and in the email they sent informing of the requested change, so I wasn't blindsided by this. In my case, I did not have anything so it was a non issue, but for others that have accumulated points etc, it may be a consideration. Thanks for the help! :)

user2e17zcu4U9 · 2 weeks ago

My phone didn't rattle until over a week of use and then I noticed the rattle every time I picked it up . If it didn't rattle for over a week then clearly it is possible for it not to rattle, right? Meaning, it is fixable and all the chat support specialists would tell me is that it is "normal". Normal does not mean it isn't a problem or a defect even. Normal just means it happens a lot which is cause for concern in a phone so expensive. Fix your phones Samsung or don't ship them.

user1a8tMSVG3o · 2 weeks ago

I just installed my new tv today n get the same error message that the server is down, to try later.. @userjELkOwwdFF wrote: Hey everyone, I reset the smart hub on my tv now I have to run through the TV setup again, however, I need to accept the new Privacy Policy but every time it trys to download I receive a notifcation saying "The server is under maintenance. Please try again later. (0-1)". Has anyone seen this before? Does anyone know if the server is actually down for maintenance or this is a device errror?

userzgcpIlAUCU · 4 weeks ago

Perfect! Thank you

Kheldar · ‎04-09-2020

Thanks for your reply, i checked the file extension and it's indeed a .gif and it does not play on loop i can send a video if you like.

JHampton1-837 · ‎04-03-2020

Hey that's an awesome phone, I definitely would have gotten it if it was available last month when I checked.

JHampton1-837 · ‎04-03-2020

Hey sorry for the issues I think you should check to see what are the latest apps you may have installed on yout device and unistall it if it's not neccessary. leaks if you checck on line is an app that "usally appears" when the device is rooted or permissions are changed"

Ydania · ‎04-03-2020

Hey! Glad to hear youre enjoying the Note 10's fantastic camera quality. I've enclosed a link which some great tips of how to elevate your picture taking to the next level. Enjoy! :) https://www.cnet.com/how-to/get-the-most-out-of-the-note-10s-camera-features-with-these-tips/

JHampton1-837 · ‎04-03-2020

Hey You can give this a try Using the "Smart Remote," go HOME, scroll left to "Settings" and select. Then go to "System" and select "Expert Settings" and scroll down to "Light Effect" and toggle on/off. ... Go to settings> System> expert settings> Light effect? OFF.

user03mgpQhv1c · ‎04-03-2020

Hi there, thanks for your help with the PUK pin. I've done everything what you said and still not working. Now I think that the last option to wait until the shops they open and take the phone there.

G-ProPIA · ‎04-02-2020

Aah ok. Makes sense. Thanks. I havent used it so I am unfamiliar. Now I know. Does the phone model also matter or if it has a camera then it will work?

ItsGV · ‎04-02-2020

That is built in app. You can adjust the settings by tapping on the top-right gear icon. You can turn on wi-fi calling, block numbers, adjust ringtones and vibration, and a bunch of other features.

JHampton1-837 · ‎04-02-2020

hi there. Is this a U.S. model??

robertt1 · ‎04-01-2020

Hi, The first step I would take is to go to settings>general management>reset>reset setting. This will reset all setting on your device. Please make sure you do not hit factory data reset this can erase all info from your device. You will have to redo a lot of settings you put in place but can quickly pin point if there is a settings issue with out searching through for many specific things. If this doesn't work I would suggest going over to your cell phone carrier to see if there is a features issue on your account or simply getting a new sim.

TeteVirgo · ‎04-01-2020

JHAMPTON1-837 oh yes it is very helpful I just looked at my boyfriend build number and it's way different from the regular note 10+ and I never knew that til now so thank you very much

Mari_K · ‎04-01-2020

yes, so you need to get support from apple is what he's saying since it's an iphone issue

ajstan99 · ‎04-01-2020

I've found the connection of the SmartThings app to the TV to be hit-and-miss. Here are a couple of things I try with the iPhone version of the app when the connection isn't working: 1. Force-close the SmartThings app and restart it. 2. Give the app time to load before trying to use it. When opening the app, wait 5-10 seconds until the status of your TV is refreshed before tapping on it. After opening up the control screen for your TV, wait another 5-10 seconds until the "Sources & Apps" and "Art Mode" sections populate. Tap the three dots in the upper right corner to bring up the "Art" menu. If the option for "Art Mode settings" is active and not grayed-out, you should be good to go. If not, try the next option. 3. Reconnect the app to your TV Turn on the TV and switch to a connected device like a cable/satellite box or blu-ray player (it may work on a streaming service too). Launch the app and approve the connection on the TV screen with the Smart Remote if an approval request is displayed.

user1TUD1rST0H · ‎03-31-2020

I am on an A205U, and I tried this. The model might be different.

JHampton1-837 · ‎03-31-2020

Hey sorry for this issue you are expereincing can you check this before you do anything else. Go into Settings>Accessibility>Hearing and turn off Auto Haptic.

JHampton1-837 · ‎03-31-2020

Hey Arlo I'm not sure if you got all this completed yet but if you are going to do the factory reset, make sure you back up your information first that you want. IE like photos, contacts etc.. WIth either your Google account and Samsung CLoud

Samsung_Y1Iy2zU · ‎03-31-2020

So how do I make it louder

JHampton1-837 · ‎03-30-2020

Hey sorry to hear about the issue you are having, Samsung Members is a gret resource to use to help trouble shoot your Notifactions isssue. Also https://youtu.be/peqrSmJiCY8 may be of some use to you. I saw on yourtube a helpful video about the Garmin notifications. It mentions setting up notications through the Garmin connect mobile app.

SamsungAdam · ‎03-30-2020

Can I please have your full model number, baseband version, and service provider? Can you please send me a picture of the symptoms you are experiencing to Samsungcommunity@sea.samsung.com with conversation #32068721 in the subject?

RedDragon · ‎03-29-2020

@Drizzydrey IF you plan to stay with tmobile for years I suggest you to use T-MObile version.

JHampton1-837 · ‎03-27-2020

Hey Sorry for the issue you are having and we hope this gets resolved for you soon, I had Visible and I had it on a couple differnet phones in the past. I had to contact them through their chat and have them put my IMEI in the system. I was not sure why but they were able to get me going once they did that. It wasn't like it was with some other carriers were I just put my sim in and it worked. They even tell you on there sight that you may need ot check to see if they support your device. They told me they officially support what they sell but your phone may work still. Hope this helps

JHampton1-837 · ‎03-27-2020

Hey The only way to properly answer this question other than the information which the other Expert gave would to know which method you used to backup your messages or anything else. If you factory reset your phone and now you are restoring it then it prompts you through the setup process to enter your creditials to restore from a back up. If you did not reset the phone and just logged out of your accounts then logging back in For Google in settings... accounts... back up and restore... restore Samsung Cloud Settings Accounts Samsung Cloud Restore data Restore with check mark on desired info Hope this helps

user2e17zcu4U9 · 2 weeks ago

My phone didn't rattle until over a week of use and then I noticed the rattle every time I picked it up . If it didn't rattle for over a week then clearly it is possible for it not to rattle, right? Meaning, it is fixable and all the chat support specialists would tell me is that it is "normal". Normal does not mean it isn't a problem or a defect even. Normal just means it happens a lot which is cause for concern in a phone so expensive. Fix your phones Samsung or don't ship them.

JHampton1-837 · ‎03-26-2020

Sorry for this inconvience, I think the issue is that the phone is routing all sounds through the bluetooth which is connected at that time. Try also setiting up notification reminders. If you would like you may to use the samsung members app for more on this.

Vxnce · ‎03-26-2020

Hello @Samsung_W1h5Q5l The A20 does have Bixby Voice. I would make sure you're logged in to your device with your Samsung account. I have also linked a video should help you! https://www.youtube.com/watch?v=XD7TdBa-bz0

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