- About Mikey_75
04-02-2020
07:25 PM
Hey @userwXQeAaGB2y Hopefully all is well and we can find a solution for you. I was able to find a similar thread concerning AKG headphones acting up and provides troubleshooting steps. https://us.community.samsung.com/t5/Note10/AKG-Bundled-Earbuds-Not-Being-Detected/td-p/1156302 and adding the moderator @SamsungAdam for any additional steps. Hopefully this helps.
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04-02-2020
07:13 PM
@userEvWuHOag3D Hey Sandy, I do apologize for what is happening and hoping we can find a solution for you. Going to add @samsungmoderators to see if any other options are available for you. @SamsungLou @SamsungLarry @SamsungAdam
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04-02-2020
07:07 PM
Hey @userOPGGSe0lN6 Sorry to hear about your washer and hopefully we can find you a solution. I was able to find some troubleshooting steps concerning stains left from washing. and here is the link providing additional steps. https://www.samsung.com/us/support/troubleshooting/TSG01108628/ Going to add @samsungmoderators to see if any other options are available. @SamsungTam @SamsungAl @SamsungGill Hopefully, this helps.
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Mikey_75
Product Expert
in Kitchen and Family Hub
03-31-2020
12:56 PM
- last edited on
05-31-2020
02:11 PM
by
SamsungBri
03-31-2020
12:56 PM
Hey @user8uV5LeEtj9
Sorry to hear about your oven and hopefully we can figure something out. I looked up a Samsung range to see if I can find that error code and this is what I found.
If the above troubleshooting steps didn't help, here are some service options:
- If you're within the one year warranty, you can private message one of our moderators with your full model and serial number to have service set up. http://bit.ly/33ipYnO
- If you're OUT of warranty, use the following link to locate a service center in your area:
http://www.samsung.com/us/support/service/location
- You can also connect with chat support.
https://www.samsung.com/us/support/contact/
I will also add @samsungmoderators to see what else can be done.
@SamsungCaleb @SamsungAl @SamsungLarry
Hopefully this helps.
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Mikey_75
Product Expert
in Kitchen and Family Hub
03-31-2020
12:56 PM
- last edited on
05-31-2020
02:11 PM
by
SamsungBri
03-31-2020
12:46 PM
Hey @userjCndTgGPLB I do apologize on your Samsung ice maker acting up, I was able to find some troubleshooting steps for the fridge. Hopefully this helps. No Ice Test Ice maker Going to add @samsungmoderators to see what other options are available for you. @SamsungBri @SamsungAl @SamsungTam
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Mikey_75
Product Expert
in Samsung Apps and Services
03-31-2020 12:29 PM - edited 03-31-2020 12:33 PM
03-31-2020
12:29 PM
Hey @Atheist I do apologize for the outcome of over the phone support, You can also try chat support https://www.samsung.com/us/support/contact/ wait times are still a little high with everything going on, someone will connect with you. I am also going to add @samungmoderators to see how else we can help you. @SamsungTam @SamsungBri @SamsungAl
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Mikey_75
Product Expert
in Samsung Apps and Services
03-31-2020 12:29 PM - edited 03-31-2020 12:33 PM
03-30-2020
02:20 PM
Hey @userxNMAwdV02r I do apologize for what is happening right now and hopefully we can figure out a solution for you. I am going to add @samsungmodetator to see what options can be done for you. @SamsungLarry @SamsungLou
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03-26-2020
07:43 PM
Hey @userDe86t8hkz6 Sorry to hear about your dryer, I was able to find a thread concerning the same problem you are having! https://us.community.samsung.com/t5/Washers-and-Dryers/dryer-will-not-shut-off/td-p/10853 and I am adding one of the moderators to see what else can be done. @SamsungBri Hopefully this helps.
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03-26-2020
07:26 PM
1 Like
Hey @userfo1qqLvVyx I did find a similar post concerning the same issue you are dealing with. https://us.community.samsung.com/t5/Washers-and-Dryers/Washer-rusted-completely-through-near-bleach-dispenser/td-p/1167456 and adding the moderator on that thread @SamsungBri Hopefully this helps.
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03-26-2020
07:04 PM
Hey @userR9BPHkzCBc I did the best I can and I am not seeing any indication of that LED flashing but I did find these troubleshooting steps. You can also get in touch with somebody on chat. https://www.samsung.com/us/support/contact/ Hopefully this helps.
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03-26-2020
06:43 PM
Hey @userR9BPHkzCBc Just to confirm Just the wash LED is flashing no other LED's are flashing with it?
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03-26-2020
06:22 PM
Hello @userR9BPHkzCBc Sorry to hear about your washer acting up and hopefully I can help. By any chance is the unit showing any error codes? If it is what is the code? If not what lights are flashing?
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Mikey_75
Product Expert
in Kitchen and Family Hub
03-26-2020 06:09 PM - edited 03-26-2020 06:13 PM
03-26-2020
06:09 PM
Hey @userYP8mf6zhil, I did some research concerning your problem. I was able to find a similar thread from some time ago, but I'm assuming it's tied directly to what you are dealing with. https://us.community.samsung.com/t5/Kitchen-and-Family-Hub/RF263BEAESR-AA-Refrigerator-Water-Under-the-Crisper-Drawers/m-p/72822#M11523 Adding the moderator from that thread as well. @SamsungCole
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Mikey_75
Product Expert
in Kitchen and Family Hub
03-26-2020 06:09 PM - edited 03-26-2020 06:13 PM
03-26-2020
05:51 PM
1 Like
Hey Samsung_RCcXaHp, Sorry to hear about your storage. I was able to find some storage optimization settings. Clean Storage Clean Memory Hopefully these steps help with your memory problems.
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03-26-2020
04:04 PM
Hey userjcmenfhYv, Actually to do a network reset on the TV itself. Also here is the link to our support site on troubleshooting the problems. https://www.samsung.com/us/support/troubleshooting/TSG01111014/ Hopefully one of these steps helps. @SamsungLarry
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03-26-2020
03:06 PM
Hello userjcm3enfhYv, Sorry to hear about your problem with the wifi. I was going to recommend doing a network reset but you've done a lot already. Going to add @samsungmoderator to see what other options we can do to help you during these times.
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03-26-2020
12:10 PM
1 Like
Hello JohnnyR21, I do apogolize for the inconvenience, contact 1-800-726-7864 to see it they have a option for an mail-in repair so you don't have to walk in to any location.
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03-25-2020
07:57 PM
1 Like
Hello Samsung_IdwIuIS, Sorry to hear about your buds, I have buds and loved them. Honestly you have done everything I would recommend on your icon x for troubleshooting. Only other feature you can try will be the equalizer to see if that adjust your audio or if you have a volume limit in place when using your headphones. If the problem persists I recommend calling 1-800-726-7864 or chat online https://www.samsung.com/us/support/contact/ to see what options are available for you. Hopefully this helps.
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03-25-2020
07:40 PM
Hey JohnnyR21, If you already attempted all the troubleshooting steps on this forum, t he best thing I can recommend is to contact 1-800-726-7864 or https://www.samsung.com/us/support/contact/ get through with chat support to see what options are available to you. I also found this community post regarding a similar problem. Hopefully this helps. https://us.community.samsung.com/t5/Galaxy-Buds/Galaxy-Buds-Right-earbud-drains-faster-than-the-left...
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03-25-2020
07:11 PM
Hey userEANaiZn45a, First, we can try to troubleshoot. charge the case and buds to 100%. If you have the galaxy wearable app lets try and reset them. Select About earbuds and then select reset earbuds. Also check to see if the earbuds need an update. If the problem still persists I would recommend calling 1-800-726-7864 or https://www.samsung.com/us/support/contact/ chat with online support to see what options are available for you. I also found this community post regarding a similar problem. Hopefully this helps. https://us.community.samsung.com/t5/Galaxy-Buds/Galaxy-Buds-Right-earbud-drains-faster-than-the-left...
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03-25-2020
06:13 PM
1 Like
Hello user8bmnvTI5KU, Sorry to hear about your galaxy buds. The best thing I can recommend is to contact 1-800-726-7864 or https://www.samsung.com/us/support/contact/ get through with chat support to see what options are available to you. I also found this community post regarding a similar problem. Hopefully this helps. https://us.community.samsung.com/t5/Galaxy-Buds/Galaxy-Buds-Right-earbud-drains-faster-than-the-left/td-p/1124452
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03-25-2020
03:12 PM
Hello userAS40L3qPn8, exactly what Adam_w said here is the location of the setting.
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03-25-2020
02:00 PM
Hey manzoorboy06, Hopefully, I can help you out, First, try to get the case and Buds charged over 30%. now on the app Select about earbuds Then select reset earbuds Also, check to see if your buds need an update. Let me know if that helps.
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03-24-2020
08:01 PM
Hello Samsung_KxqUzOP, It looks like you got a great bundle and hopefully I can help you take advantage of the Buds as I own a pair myself. When I set-up my buds I used the galaxy wearable app. The app is great will let you know the connection, battery, and if the buds need an update. Here is a link showing other ways of connecting your buds. https://www.samsung.com/us/support/answer/ANS00078134/ Hopefully this helps.
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03-24-2020
03:51 PM
Hey user4CrPu4sL5k, I know that's annoying I dealt with that myself about a month ago but it's beneficial! When you have the chance charge completely, update the buds, and do a reset on the buds through the app just to give it a refresh. Wearable App About earbuds>Reset Earbuds>Reset After that your buds+ should be good to go.
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03-24-2020
03:32 PM
Hello user4CrPu4sL5k? Glad to hear you got the new Buds+ I have the last version and loved them. Hopefully, we can help you, By any chance have you fully charged the headphones completely to 100% and have you downloaded the galaxy wearable app? The app will show you battery, connection, and check to see if your Buds+ are up to date. Hopefully this helps.
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03-24-2020
01:43 PM
Hello Samsung_ljYU8Er Shouldn’t be a problem getting a SIM card for your phone. You will have to go to a carrier depending if the phone is not unlocked. If your phone is unlocked you can go to the carrier that suits you best. Hopefully this helps.
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