- About NumberOneTech
04-02-2020
12:47 PM
HI user im sorry for the incovienince your having but id love to help. These are some reasons i found that be your problem. i would recommend checking the leakage switch to see if its in good condition. If everything seems in order then i would use this link for repair support. Https://www.samsung.com/us/support/answer/ANS00083923/ Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
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04-02-2020
10:13 AM
Great! currently right now there are few locations where you can go to have your phone unlocked. If you would like to look up some locations to get this done you can use this link. https://samsung.com/us/support/service/locations/
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04-01-2020
05:16 PM
Hi user, im sorry for the issues your having. Are you being asked to put in the password for your Gmail account? you will need any passwords requested by the phone in order to access the phone. You can have the phone unlocked but you will need to have your proof of purchase with the IMEI on it.
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03-30-2020
03:00 PM
Hi Arlo, sorry your having these issues but id love to help. sometimes apps tend to stay open in the background so make sure your properly closing the apps you use. if you feel that isnt the problem i would try restting the device. Settings > General Management > Reset > Factory Reset. If youve followed these steps and the problem continues i would get a repair done. Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
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03-28-2020
12:13 AM
Hi user, im sure this must be frustrating for you and id love help. i would recommend reseting your device. befor trying this make sure your information is backed up so it can be restored later. Smartswitch back up would be the best method for this. To reset the phone go to Settings > General Management > Reset > Factory data reset. Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
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03-27-2020
09:42 PM
HI Delgato, i would suggest calling 1800SamSung and if see you can try doing a mail in for your buds. Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
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03-27-2020
01:02 PM
H user, i think soethig that might be usefull and help would be to reset ur sttings on the phone and it should help! to do this go to Settings > General Management > Resest > Reset Settings. Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
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03-26-2020
02:54 PM
1 Like
HI User, i know how frustrating something like this can be and id love to help out. i think the best to help your situation would be to simply reset your settings. if youd like to try this you wont loose any personal info. just go to your Settings > General Managment > Reset > Reset Settings, I really hope this helps! Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
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03-25-2020
08:01 PM
4 Likes
HI im sorry to hear about the troubles youve been having and i would love to help. I think a feature you might like would be the blue light filter and i think it will be easier on ur eyes. if youd like to test out this feature just go to Settings > Display > Then click Blue Light Filter. Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
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03-25-2020
02:20 PM
1 Like
How are you doing User, i would love to help. have you tried uninstalling and reinstalling the app yet? You can also check your resloution for your picture and video quality. to check this launch your camera App > click the gear icon in the top left corner of your screen > Scroll down until you see Videos and it should allow you to check and change your resolution settings. Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
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03-23-2020
02:48 PM
YOu can try holding your finger down on the home screen button and there will be a gear icon that says (Home and Screen) click that and it should allow to change both app and home screen grid size.
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