Samsung

GeorgeBrager209 · ‎04-03-2020

Hello, First I'd try Booting my phone up into Safe mode. Sometimes 3rd party apps can slow and lag your phone tremendously. this allows your phone to run with the 3rd party apps off. If this runs smoothly id try looking at what 3rd party apps im running. Try clearing their caches and Running Sound Alive before moving to any other troubleshooting. -Booting into Safe mode 1.Press and hold the Power button until the 'Power off' prompt appears on the screen then release. 2.Touch and hold Power off until the 'Safe mode' prompt appears then release. 3.To confirm, tap Safe mode. The process may take up to 30 seconds to complete. Upon reboot, 'Safe mode' appears in the lower-left of the unlock / Home screen. Now With Safe Mode enabled, test device and app functionality. If that dosent work Id move on to clearing the App cache then move onto Clearing the Partition Cache ... Hopefully this helps you . Be sure to click " ✔ Accept as Solution" when you find an answer that works for you

GeorgeBrager209 · ‎04-03-2020

Hello, Here are some quick and easy steps from Samsung to troubleshoot what the issue may be. https://www.samsung.com/us/support/answer/ANS00085303/ https://www.samsung.com/us/appstore/app/G19280013786-compatible Hopefully this helps, Be sure to click " ✔ Accept as Solution" when you find an answer that works for you

GeorgeBrager209 · ‎04-03-2020

Hello, Okay this varies from device to device I know its an option on the S10. but I dont have a S9 to verify if its the same on that device. But you can try these steps. go to Settings > Sounds and Vibration > System Sounds and Vibration > Screen Lock Sound > Off, this should stop your device from chiming when you turn on your screen. The notification sound you choose here (Sounds and Vibration > Notifications) will be your general system notification option, however to add a custom notification sound to a specific app please go to Settings > Apps > Select App > Notifications > General Notifications > Sound. Hopefully this helps you out with your issue, Be sure to click " ✔ Accept as Solution" when you find an answer that works for you

GeorgeBrager209 · ‎04-03-2020

Hello, You may need to switch the TV's component Composite connection input to the Component in the settings menu. It may be interpreting the signal as composite incorrectly. If your Dvd player is set up as composite and your Tv is set to componet the picture will show up as Black and white. Here is an easy diagram for you. If that isnt the issue Please look in the settings menu on the DVD player and find the region (NTSC/PAL) settings. This may need switching over. Hopefully this helps. Be sure to click " ✔ Accept as Solution" when you find an answer that works for you

GeorgeBrager209 · ‎04-03-2020

Hello Dana, I would suggest that you contact your nearest Samsung Experiance / Ubreakifix store to help you with that issue. They can remove that back, troubleshoot and give you repair opinions on whatever issues that may arise with your tablet. Here is a quick easy link to locate one near you . https://www.samsung.com/us/support/service/locations/, Hopefully this helps you out, Be sure to click " ✔ Accept as Solution" when you find an answer that works for you

GeorgeBrager209 · ‎04-03-2020

Hello, The first thing that I would recomend is seeing if your Tvs software is runnning upto date. If updating dose not work i would try running the Picture Test Diagnostic and see if the banding appears on all aspects of picture output. You can do that by. 1. Open Settings, and select Support 2. Select Device Care, and then select Self Diagnosis 3. Select Start Picture Test. Look at the screen fr any problems, and use the On-screen instructions to complete the picture test. If the banding presist I would contact Samsung Support. https://www.samsung.com/us/support/televisions-home-theater/tvs Hopefully this helps you out, Be sure to click " ✔ Accept as Solution" when you find an answer that works for you I

GeorgeBrager209 · ‎04-03-2020

Hello, This seems like a frustrating situation but it is easibly remided here are some tips directly from Samsung onhow to manage this issue. Alot of the time the Cleaning Cycle should be used between every 20 loads washed. Hopefully this helps you out with this problem. https://www.samsung.com/us/support/troubleshooting/TSG01110749/ Be sure to click " ✔ Accept as Solution" when you find an answer that works for you

GeorgeBrager209 · ‎04-03-2020

Hello, At the Samsung community thats the great stuff we love to hear! If you ever have any questions on any products or devices please feel free to post and we would be glad to assist you. Thankyou, George

GeorgeBrager209 · ‎04-03-2020

Hello, Depending on which model tv you have I think I may be able to help you. Please try the following, Remove Intrest Based ads 1. Go to your Samsung Smart TV settings-Support 2. Here you can locate the "Terms and Policy" then click to open it 3. In this section click to open "interest based Advertisement 4. Finally click to disable "Enable to Make the content and advertising on Smart TV more interactive" Option Be sure to click " ✔ Accept as Solution" when you find an answer that works for you

GeorgeBrager209 · ‎04-03-2020

Okay if you do NOT have the hotspot and tethering options on your phone at all id first check to see if my software is completely up to date. Updating software on S6 Edged 1. connect to wifi 2.settings 3. Software Update 4.follow the screen prompts and update software if needed. If that isnt a issue I would call my service provider, the Hotspot and data sharing may not be set up on their side of things. I know its diffrent setting the hotspots up depending on the network provider. hopefully this helps you out. Be sure to click " ✔ Accept as Solution" when you find an answer that works for you

GeorgeBrager209 · ‎04-03-2020

Hello JKT49, Here are a few resorces that I have found for setting up your device and toggling with the input and Pip options. https://www.samsung.com/hk_en/support/computing/what-is-the-difference-between-pip-and-pbp/ https://www.content.shi.com/SHIcom/ContentAttachmentImages/SharedResources/PDFs/Samsung/MON-CJ791SERIESDSHT-AUG18T%20Final%208-28-18.pdf Hopefully this helps you out, Be sure to click " ✔ Accept as Solution" when you find an answer that works for you

GeorgeBrager209 · ‎04-03-2020

Hello Chespy, I know this can be frustrating specially for someone who always keeps your phone and apps up to date here are a few tips and tricks that you may not have tried quite yet that are fast and easy ways to troubleshoot. https://www.samsung.com/au/support/mobile-devices/app-crashing/ If this issue presist I would suggest locating your nearest Samsung Experiance / Ubreakifix store and they can run a ton of diagnostics and pinpoint what exactly is causing you this issue as well. Herer is a easy link to locate your nearest store. https://www.samsung.com/us/support/service/locations/ Be sure to click " ✔ Accept as Solution" when you find an answer that works for you

GeorgeBrager209 · ‎04-02-2020

Here is some info that I can find for you on this issue. File types compatible with Samsung QLED and SUHD TVs support FAT, exFAT, and NTFS file systems.Full HD TVs support NTFS (Read Only), FAT16 and FAT32. https://www.samsung.com/hk_en/support/tv-audio-video/samsung-tv-how-do-i-play-media-files-in-usb-devices/ Hopefully this can help you, Be sure to click " ✔ Accept as Solution" when you find an answer that works for you

GeorgeBrager209 · ‎04-02-2020

Hello, The first thing id do is check my C port to the phone its self. Often lint and other small random debris fall into the perfect spot to disrupt the connection. If you do suspect of see lint or something in your port use a toothbrush or brush with fine brissles and gently brush the port clean. Also id check my settings and see if my phones software is up to date sometimes a simple update can fix thesse issues. If these things dont help remedy your issues you can locate the closest Samsung Experiance / Ubreakifix store near you and they are capible of running multiple diagnostics on your phone to identify the exact proble, for you. Heres a easy link to for you https://www.samsung.com/us/support/service/locations/

GeorgeBrager209 · ‎04-02-2020

Hello, Here are some troubleshooting steps you can try: http://www.samsung.com/us/support/troubleshooting/TSG01202526/ Be sure to click " ✔ Accept as Solution" when you find an answer that works for you

GeorgeBrager209 · ‎04-02-2020

Here is the latest news update that i can find on the BP lab 2.0. How to install and easily use and mesure and track your Blood Pressure. https://www.samsung.com/au/support/mobile-devices/measure-bp-on-galaxy-watch-active/ and how to run the app on your galaxy Active 2 1 Download and open My BP Lab 2.0 to your compatible smartphone .2 On your compatible Galaxy phone join or sign into your My BP Lap 2.0. 3 Tap Set up your watch. 4 You will then be directed to install My BP Lab 2.0 to your Galaxy Watch Active. Hopefully this information helps and is what you are looking for. Be sure to click " ✔ Accept as Solution" when you find an answer that works for you

GeorgeBrager209 · ‎04-02-2020

My first thoughts would be to check if your phones software is up to date by. Make sure your device is connected to Wi-Fi. OpenSettings.Select About Phone.Tap Check for Updates. If an update is available, an Update button will appear. Tap it.Install. Depending on the device, you'll see Install Now, Reboot and install, or Install System Software. Tap it. Id also try starting my phone in safe mode. a 3rd party app may be effecting the way your phone operates. By booting into safe mode youll be able to tell if this is the cause or not. Be sure to click " ✔ Accept as Solution" when you find an answer that works for you

GeorgeBrager209 · ‎04-02-2020

Keeping track of how many calories you intake and how many you burn has never been easier. The watch can monitor burned calories in real time with the Samsung Health app on the watch, and record exercise information, such as steps. The burned calories data is intended for fitness and informational purposes only. This is not intended for use in the diagnosis of disease or other conditions, or in the cure, mitigation, treatment, or prevention of disease. Calorie Count Intake The watch will display estimated calories burned, based on the current time of day that it is initialized, even after a reset. Data on the watch takes into account a person's basal metabolic rate (BMR), which is calculated using the information in the profile. The calorie count displayed does not mean the exact burned calories during exercise, and is not the same as the true burned calories data. The calories calculation may increase based on the basal metabolic rate (BMR), even with not exercising. This is normal operation. Be sure to click " ✔ Accept as Solution" when you find an answer that works for you

GeorgeBrager209 · ‎04-02-2020

Have you tried checking for a software update? Update watch software with a phone On the connected phone, open theGalaxy Wearable app. Tap the Home tab, and then tap Watch software update > Download and install. For some watches, you will need to tap About watch, About band, or AboutGear to access the software updatemenu. If that works check the watch volume by: From the watch screen, press the Home button to open the apps screen. Tap Soundand vibration. Tap Volume. Tap the desired option (e.g., Ringtone, Media, Notifications, etc.). Hopeflly this helps you with your issues. Be sure to click " ✔ Accept as Solution" when you find an answer that works for you

GeorgeBrager209 · ‎04-02-2020

Hello, Have you tried force stopping and clearing the cache and data for your messages app? - Go to settings > apps > tap on Messages > tap on force stop > then tap on storage and clear the cache and data. I would also chech my phone to make sure the phones software is up to date. Verify software update From the device home screen, swipe down from the Notification bar and tap Settings.Scroll to and tap System, then About device.If the Android and Baseband versions don't match the current update, perform additional updates until they do. Hopefully this helps you, Be sure to click " ✔ Accept as Solution" when you find an answer that works for you

GeorgeBrager209 · ‎04-02-2020

Hello, Do you have a ton of messages saved without ever deleting them? If so, I would Suggest deleting you full message history. I have come across this on my own phone a S7 and had to delete all my messages and it instantly resolved my issues with keyboard and general message lag sending and recieveing. Be sure to click " ✔ Accept as Solution" when you find an answer that works for you

GeorgeBrager209 · ‎04-02-2020

Hello, First I'd try Booting my phone up into Safe mode. Sometimes 3rd party apps can slow and lag your phone tremendously. this allows your phone to run with the 3rd party apps off. If this runs smoothly id try looking at what apps im running before moving to any other troubleshooting. -Booting into Safe mode 1.Press and hold the Power button until the 'Power off' prompt appears on the screen then release. 2.Touch and hold Power off until the 'Safe mode' prompt appears then release. 3.To confirm, tap Safe mode. The process may take up to 30 seconds to complete. Upon reboot, 'Safe mode' appears in the lower-left of the unlock / Home screen. Now With Safe Mode enabled, test device and app functionality. If that dosent work Id move on to clearing the App cache then move onto Clearing the Partition Cache ... - Clearing App Cache 1.Swipe down from the top of the screen and tap the gear-shaped icon to access the settings. 2.In the Settings, Find the Apps section and tap it. 3.Now find the app which is causing the trouble and tap it. Go to Storage and tap Clear Cache. If that dosent help you can try wiping the Cache partition. You should use this method only if you are facing the overall performance issues with your Galaxy A20. Here’s how you can do it. -Clear Partition Cache 1.Turn of your Galaxy A20. 2.Now press and hold volume up and powerbutton simultaneously.Keep holding until the Android logo appears on the screen.If there is an update available, the smartphone will update the system and then take you to the Android system recovery menu. Use the volume down button to navigate to Wipe Cache Partition and power button to select it. Now use the Volume down button to navigate to Yes and then use the power button to select it.The system will wipe the cache partition and it will show you the menu again. Now press the power button to restart your Galaxy A20. Congratulations! You have successfully wiped the cache partition on your Samsung Galaxy A20. Hopefully this helps you . Be sure to click " ✔ Accept as Solution" when you find an answer that works for you

GeorgeBrager209 · ‎04-02-2020

Hello Big-Bad-Bill, In that case I would recomend that you take your phone to the closest Samsung Experiance/Ubreakifix store and have them update your phone to the corrrect firmware if thats what your phone should be running on. Here is a link to get you started hopefully this helps @Big-Bad-Brad https://www.samsung.com/us/support/service/locations/ Be sure to click " ✔ Accept as Solution" when you find an answer that works for you

GeorgeBrager209 · ‎04-02-2020

It could just be your cable or connection. I would try switching cables even tho you know the Optical cable is quality sometimes having cables that are above the tech of older devices effects the way they interact. I would try just a soft reset up of all your cables and connections first then work your way to hardware. It could just be your old soundbar going out too. hopefully this helps a bit. Be sure to click " ✔ Accept as Solution" when you find an answer that works for you

GeorgeBrager209 · ‎04-02-2020

Hello, I found this video on a Samsung youtube Channel for setting up the VESA wall mount for yout tv type. Hopefully this helps you out. https://www.youtube.com/watch?v=FkxrQO_oCuE Be sure to click " ✔ Accept as Solution" when you find an answer that works for you

GeorgeBrager209 · ‎04-02-2020

Have you tried starting your phone up in Safe Mode and then opening up S health. If you are able to to this you may have a 3rd party app interfearing with your S health app. S7 Safe Mode 1. Press and hold the Power button until the "Power off"prompt appears on teh screen, then release 2. Touch and hold the Power off until the "Safe Mode" prompt appears 3. To confirm, tap Safe mode. THe process may take up to 30 seconds to complete 4. With Safe Mode enabled, test the device and app functionality Be sure to click " ✔ Accept as Solution" when you find an answer that works for you

GeorgeBrager209 · ‎04-02-2020

I apologize for your inconvenience, I know how frustrating it can be at times dealing with multiple people in a ticket system like that. Im sorry you had to deal with such bad represendtation from Samsung this is not how we like to operate. but Im glad you were able to receive your refund after dealing with so much back and forth. If you have any issues in the future with a Samsung device feel free to post in the community and we will be glad to assist you in any issues you may come across.

GeorgeBrager209 · ‎04-02-2020

Hello, Please try this out it may help with your issue. Clear App Cache 1. Open the Settings App on your device 2. Scroll to the apps 3. Scroll down and find GOogle Play services then tap it 4. Tap Storage 5. Tap Clear Cache 6. Tap Manage SPace 7. Tap clear all data Be sure to click " ✔ Accept as Solution" when you find an answer that works for you

GeorgeBrager209 · ‎04-02-2020

Yes, you most certanly can use your Samsung Premiun Care at a Samaung Experiance or Certified Samsung Repair center. Here is a link to find the nearest to you https://www.samsung.com/us/support/service/locations/ Be sure to click " ✔ Accept as Solution" when you find an answer that works for you

GeorgeBrager209 · ‎04-02-2020

There is a ton of fun things you can do with this camera for sure. Here is a link to some features from Samsung https://www.samsung.com/us/support/troubleshooting/TSG01111424/ There are also tons of youtube and walk thru how to videos on youtube and Google for unique ideas for filming aswell. Be sure to click " ✔ Accept as Solution" when you find an answer that works for you

Samsung

Re: Sound Alive keeps crashing

Re: Unable to download Disney +

Re: Disable ATT startup sound

Re: Blu Ray & DVD's plays in GRAY

Re: Get the back off of my 8 inch Verizon tablet

Re: vertical banding on 75mu6300

Re: Brown Sludge/Mold

Re: My fav

Re: Ads for tv

Re: No connexion sharing menu on my phone

Re: CJ791 - Input Source

Re: Samsung Experience Service stopping

Re: Viewing USB Files on TV

Re: Note 10+ USB-C headphone not working.

Re: Repair dark spot UN60F7050AFXZA

Re: Blood pressure and fallen apps

Re: My old phone

Re: Galaxy watch calories accurate

Re: Notifications not sounding

Re: Group Messages still splitting on my S10e

Re: A50 samsung messages is laggy

Re: Slow phone

Re: Is there a newer note 9 update after the one u...

Re: Q70T Makes popping sound

Re: QLED QN65Q70RAFXZA wall mount

Re: S Health not working

Re: Atrocious SSD support experience

Re: Google play service

Re: Repair service with Samsung premium care

Re: Great pictures