How to Delete Multiple Android Messages at the Same Time 1.Open the Messages app. 2.Select a chat thread. 3.Long-press on a message to highlight it. 4.Tap any additional messages you wish to remove. 5.Tap the trash can icon from the menu bar at the top of the app screen to delete the messages.     Be sure to click " ✓ Accept as Solution" when you find an answer that works for you. ... View more

This sounds like an App issue. I would try reaching out to Xfinity app customer support or wait for them to update their app. This seems to be a bug in the app itself not really a Samsung-related issue. When it comes to 3rd party apps and their functionality on a device that falls on the App creators, developers and IT department. As Samsung has no involvement with these 3rd party creators or companies.    Be sure to click " ✓ Accept as Solution" when you find an answer that works for you. ... View more

Did you buy this device directly from your carrier or from Samsung? Your carrier possibly could have this option locked on their devices for some reason.   Be sure to click " ✓ Accept as Solution" when you find an answer that works for you. ... View more

Samsung is working on a fix for this in the next coming update.    Be sure to click " ✓ Accept as Solution" when you find an answer that works for you. ... View more

I believe this may be the key to your issues ...   https://help.netflix.com/en/node/42384   Be sure to click " ✓ Accept as Solution" when you find an answer that works for you. ... View more

First thing I would try is make sure her number is NOT blocked by 1. Click on Phone 2. Clicking the Three dots in the upper right corner 3. Click Settings 4. Click on blocked numbers   If they are not Blocked i would suggest trying to clear the Cache in your Contacts app and repeat the same process with you Phone app as well. 1.  Settings 2. Apps 3. Locate Contacts/ Phone in Apps 4.  Click on Contacts/ Phone 5.  Click Storage 6. Clear Cache 7. Restart Device 8. Have your contact try to call you.   Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.   ... View more

I would recommend scheduling an appointment with a Samsung Experience store and have this repaired. If the screen is green with no visible impact damage it should be covered by warranty. If you arent close to a Samsung Experience store then reach out to you local Ubreakifix store and they can do the same repair and have the same warranty guidelines and are authorized by Samsung to use official parts. If there is impact damage on the device you still have your Care package that comes with your Fold device that is linked to your IMEI.   Be sure to click " ✓ Accept as Solution" when you find an answer that works for you. ... View more

Did you buy your device through Samsung or your carrier? ... View more

Is this an App of some sort recommending this repair or a diagnostic installed by your network provider ? I only ask because I've never seen such a notification on a Fold Device before. When looking into this notification error I don't get any results in our system. ... View more

Yep 100% correct.    Be sure to click " ✓ Accept as Solution" when you find an answer that works for you. ... View more

There are two possible tricks to getting the Smart Location to work correctly. So here's the trick: Open up the   Google Maps   app on your phone. Tap your profile picture in the app's upper-right corner, then select "Settings" followed by "Edit home or work." Tap the three-dot icon next to the line labeled "Home," "Work," or whatever location is giving you trouble, and then select the "Edit" option ("Edit home," "Edit work," etc.) from the menu that comes up. On the map that appears next, use your finger to drag the pin representing your location ever so slightly — enough that the address at the top of the screen changes (even if it changes to something that's no longer the exact correct address). Tap the Save button at the bottom of the screen. Repeat steps 3 and 4, but this time, drag the pin back   to your location's correct address. Be sure to tap the Save button again when you're done.   The second trick is . There's not much left to do here: Just tap the notification shown above, and you should be taken into the Trusted Places section of your Android Smart Lock settings. There, your phone should prompt you to use the "new" address as your Trusted Place location. And all you've gotta do is tap "Yes." If for some reason you didn't get that notification — or maybe you dismissed it inadvertently — just head into your system settings, search for Smart Lock, then head into that section and tap the "Trusted Places" line. (You'll probably have to enter your PIN, pattern, or password first as a security measure.) Tap the line labeled "Trusted Places," then tap the line representing the location you just adjusted and look for the "Turn on this location" prompt at the bottom of the screen. Tap that, and you should be back in business — with your Smart Lock Trusted Places feature working properly again.   Be sure to click " ✓ Accept as Solution" when you find an answer that works for you. ... View more

I believe this has to do with the messenger compressing your devices video to be able to send.  Any media sent as SMS will always be compressed. RCS or chat apps like Messenger, WhatsApp, or Signal work best for that. you can also send a link to your video through Google Photos which should be a good size.     Be sure to click " ✓ Accept as Solution" when you find an answer that works for you. ... View more