I've been having similar issues with 4 different sets of buds on two different phones. The sound quality while on a phone call is horrible. I get frequent complaints about background noise or that I sound like I'm in a cave. The incoming sound also sounds like it is synthesized and robotic, often not even discernable speech. It's even worse when talking to someone else with galaxy buds, the issues are compounded to the point where the buds are completely useless. I have already exchanged these buds a few times and am ready to give up on them and go back to my previous $20 bluetooth headset. I'm very dissapointed with this product.
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