I am having the exact same issue. I'm signed into my Samsung Account on the phone, and the Google Find My Device can locate it. When I try using the Samsung Find My Mobile, it tells me the phone is offline, however, I get that notification on my phone that says "Find My Mobile: Phone location requested. This phone's location was requested remotely using the Find My Mobile website". Settings are definitely turned on. I'm using a Galaxy S9 Dual Sim. One extra thing to note is when I view "my devices" in my Samsung account, under the S9 it says "signed in" but it lists the date as March 26th. However on my old phone which is also listed here (S6 Edge) it says signed in YESTERDAY... Is that significant at all? Has anyone found a solution for this? Obviously the phone is connecting if we are getting the alert on the mobile device, so why isn't it showing online in the PC?
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