The solution Samsung has offered doesnt work. Had a tech come out to assess and they had no idea, came and went without fixing anything. He said my washer was the cleanest he has ever seen, but still the problem persists. Ive tried everything and nothing is working. I would not advise buying this machine for those looking for a new purchase.
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Purchased a WA50R5200AW Samsung top load washer and dryer. All new water hoses were also installed at the time of purchased. From day one, every load has white residue left on the clothing, like dried lint. Most of it comes off after going through the dryer, but for the load of clothes that I hand dry every week, they are covered in these marks. I have tried everything. Starting with the detergent, I have tried three different kinds, all are liquid detergent. I have tried less soap, more soap, more water, less water, more rinse cycles, less. I have tested my homes' water for hardness, there is no concern there. I have added a laundry additive like Borax to help but makes no change. I have run the "clean cycle", no change. I have called Samsung customer service, they say it isn't a mechanical issue and there isn't anything that can be done. I turn ever piece of clothing inside and out and this is getting really old. It is a brand new machine! I see in other Samsung forums the same issue effected other models. There is no lint trap or other filter on the machine to manually empty. I am at a complete loss. Can anyone help?
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