Samsung

Same Isse here. Is there any solution yet? @Srikrishnan wrote: I am on Latest build of Samsung Note 9 - India, with March security update on board.  I noticed that my screen shows grain whenever the brightness auto adapts to lower levels, it doesn't get normal until I keep it locked for some time and then unlock.  My phone is 1year and 3 months old however it has no issues in maintenance - no cracks, no falls, no display injuries.  I tried to keep the auto brighntess (adaptive) to off and yet this is happening occassionally when watching videos or pictures or simply pulling down the notification bar.  I also Factory reset it today and I found it is happening right from start - during the setup screens.  I am pretty disappointed something like an update is pushed and that breaks the quality of a device!  It's livable but very annoying when you are showing a picture to someone and suddenly you see the screen becomes discolored and there are grainy black lines all over the display.  I have only one hope if there is a way to go back to Feb or January build of android 10. Anyone else facing this? Please help me.    ... View more

Same Isse here. Is there any solution yet? @SamsungAdam wrote: Thanks for reaching out. This forum is for support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: http://www.samsung.com/visitcountry   ... View more

@Srikrishnan wrote: I have already tried the Cache partition wipe from the boot mode. It still doesn't help the situation.  The colors only seem to deteriorate based on the brightness slider. I think some thing has changed in the adaptive lighting or brightness that is causing this.  I dragged the slider from 0 - 100 I notice the grain when it hits 20% to 70% after that the colors are slightly better  though but as soon as I reduce I see the grains and dark lines back.    Hope this helps.   Off Topic: Why is samsung having no recovery to roll back to previous build, probably a good solution than completely restricting the users sit and cry esepecially in these situations, Windows is a good example - you can roll back to previous build. The only software that is endorsed for users is Smart Switch which also has no emergency recovery initialization anymore - To atleast reset the Original stock firmware automatically.    I am familiar with odin however considering the amount of restrictions I do not want to risk it and ofcourse there are no trusted firmware providers.    But this issue is not just for me I can see more users facing this in our community.  Same Isse here. Is there any solution yet? ... View more

Same Issue Here. Is there any solution yet? @userX23s2XsHde wrote: I got the same issue for my note 9 @ANUVNY wrote: I have been seeing the screen getting discolored  very frequently with a  Greenish/yellow unpleasant color layer on phone since the recent Software upgrade has happened in the month of March 2020. So far I have spent around 20hrs in troubleshooting the issue. No luck with the fix.   Trouble shooting steps below   Restarted the phone in Safe mode. Did not resolve the issue Cleaned up the Cache partition. Did not resolve the issue   Phone does not get hot The discoloration happens most of the times when I unlock the phone and it remains like that until I lock the phone and wait for about 15 seconds and the try unlocking it. Some times it hit and miss. I did a factory reset today. After the reset was complete, in the initial screen where the phone asks to select the language the same discoloring of screen happened again. So this proves that there is an issue in the underlying software that was modified with the recent upgrade that was pushed by Samsung.   It is really frustrating to use the phone with this issue . The phone just looks awful with this issue and it is not at all a pleasant user experience.    I have seen many other people   If any Samsung technical support team members or Moderators are reading this, Please let us know if you are able to provide a solution for this issue. If you are not able to help here, please let us know which team from Samsung can take the ownership of getting this issue fixed. Thanks for your help in advance.       ... View more