This is a load of garbage. Who sells phone you cant multitask on. @SamsungViv wrote: Hello there, @user2Eh75sNhwS Let's try some troubleshooting steps, just let us know how these go! Are all your Apps are up to date? You have 2 places that you need to look. Google Play store and Galaxy app store. Go to both and check My Apps. Make sure there is no app that needs updating. Is your phone OS up to date? Go to Settings, About phone and check for software update. Make sure you have the latest phone software. Clear phone cache. Instructions are here. Restart your phone in Safe mode. This is just to help you isolate the issue if it is caused by 3rd part apps. Instructions are here.
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