The evening of May 25th I updated my unlocked Galaxy A51 to Android 11 and UI 3.1 (current version: A515FXXU4UED7 / A515FOWO4EUE1 / A515FXXU4EUD7.
My phone carrier is Verizon Wireless and the model number : SM-A515F/T
Since getting the update I haven't been able to make or receive phone calls or texts. As soon as I dial the number it changes from "calling" to "couldn't connect" or if texting I receive a message stating "couldn't send message." I'm still able to use LTE+ mobile data.
I've already tried clearing my phone's cache partition as well as upgrading all apps on the play store. I also gave the phone and contact apps all available permissions. Reset phone multiple times including a factory reset and am still having the issue.
Edit/Update: Just so everyone knows I've already spent 6+ hours with Verizon in store and on the phone and they all have no idea as to the cause of the problem or any potential solutions either. Hence why I'm reaching out here.
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