Hi! Was this resolved? I am also having the same problem. When I first purchased a similar model and had it delievered, the top load door was locked. Had a technican come out and tell us the lock latch was broken! Never even used it or anything and the door was already broken!?? Super dissappointed by the quality. Now, I still have this persistent white residue clothing problem that has never been properly dealt with! Readers + Potential Purchasers!!! I REPEAT!! DO NOT PURCHASE!!
... View more