I have 15gb of 15gb used. I want to access my photos and videos in order to delete content. I cannot access my gallery from the website (samsung.com) and my phone keeps reporting that there is no network connection. I am able to randomly hit the button get a connection and then have some photos load. There is no functionality afterward, and note 8 keeps reporting that I have "turn on WiFi data is off." Or "mobile data is off turn on WiFi." Both are on! Fine the phone is having connection issues, I cleared data and cache. But why does the cloud webpage not load the photos?
... View more