I too am having the issue with the brown sludge and residue on all my clothes when we wash our clothes.
i have kids with asthma and allergies and I come to find out that this is a defect with the washer that Samsung is basically ignoring!! Ridiculous!!
i have followed all the steps for cleaning the washer and it still happens.
looks like the only thing that will get their attention is a class action law suit. Everyone, take and save pictures of the residue on your clothes. I cannot imagine that this is safe or healthy.
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