I bought a Samsung 24.2CuFt 3-door French Door Refrigerator with Family Hub from costco a few weeks ago. It was installed last week. However, the inside view of the fridge is not working. All it shows is the generic picture on both the screen on the fridge and the app. Cameras have never shown the actual content of the fridge. I found another thread here with the same problem and I followed all the troubleshooting steps as outlined in that thread including following: -Reboot the hub using the red switch at the top of the door -Ensure hub software is fully up-to date -Test removing the profile and re-adding it -Test a reset of the hub However, none of the above has solved the problem. Costco concierge is a joke and I hope that Samsung can help before I consider returning the fridge.
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