Have 2x Home Cinema systems, both now cycling a constant looping of boot up attempt then shutdown when both units prev working fine up until Thur 18th June.   Regardless of warranty this isn't a worn out/faulty component or due to misuse/negligence, this is a worldwide Samsung issue affecting users of certain models which were hardlined or wi-fi connected.   Scary as I have a Samsung 65" tv under a year old which is constantly connected, are these going to be next??   Samsung need to step up, send us all pre paid delivery boxes, have our units collected by courier, get them repaired then send them back repaired.   Microsoft had an issue pop up years ago with Xbox 360's, all of our units were overheating and giving up (Red Ring of Death)    Microsoft were playing hardball at first which Samsung seem to be doing BUT like Microsoft, Samsung will learn the wrath of a knocked consumer confidence because I for one, will NEVER be purchasing another Samsung product if they refuse to collect, repair and deliver to us all Free of Charge, every impacted unit!..   My samsung HT-J4550 is out of warranty, just over 2yrs old and I have a samsung HT-J550W also out of warranty and doing exact same thing on exact same day, warranties out on both but thats besides the point when it was Samsung themselves whom rendered our units obsolete with an update.   Do the right thing guys, make an announcement!.. ... View more

Samsung will need to send prepaid boxes out to have these sent to nearest repair points, the unit cycles so much that you can't do a soft reset on it and the hard hasn't a chance either..   I'm with you  won't be paying a single penny and certainly won't be buying another £2000+ 65" tv from them again along with mobile phones and other non internet connected blurays we have at home, will not buy a single thing and will have this plastered on Facebook in no time as I suspect many other people will if we've not had a statement announced within the next week ... View more

Regardless of warranty YOU should not be paying, this isn't a worn out/faulty component or due to misuse/negligence, this is a worldwide Samsung issue affecting users of certain models which were hardlined or wi-fi connected.   Scary as I have a Samsung 65" tv under a tear old which is constantly connected, are these going to be next??   Samsung need to step up, send us all pre paid delivery boxes, have our units collected by courier, get them repaired then send them back repaired.   Microsoft had an issue pop up years ago with Xbox 360's, all of our units were overheating and giving up (Red Ring of Death)    Microsoft were playing hardball at first which Samsung seem to be doing BUT like Microsoft, Samsung will learn the wrath of a knocked consumer confidence because I for one, will NEVER be purchasing another Samsung product if they refuse to collect, repair and deliver to us all Free of Charge, every impacted unit!..   My samsung is out of warranty, just over 2yrs old but thats besides the point when it was Samsung themselve whom rendered our units obsolete with an update.   Do the right thing guys, make an announcement!.. ... View more