userR2aOlGPUNf
Asteroid
- 7 posts
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- 0 solutions
- 3 likes received
- About userR2aOlGPUNf
06-26-2020
05:21 PM
1 Like
My guess is they will reprogram the ROM with an updated firmware that includes a new SSL certificate. Might be hardward programming as any attempt to boot using USB would not work I am assuming.
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06-26-2020
05:17 PM
I asked to speak with a Manager then they came back and send I could just send the unit and power cord without the speakers. They are all over the map with responses.
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06-26-2020
04:32 PM
Now the Pro is telling me that I need to take down all 6 of the speakers that go with the set and ship those back as well - like w-t-f. I am not understanding why they need the speakers to service the unit.
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06-26-2020
04:08 PM
1 Like
Decided to speak with a Pro via Chat, they confirmed that I need to send it in ... Just wish they would do that for everyone if that is indeed the fix and not push false hopes to people chatting or calling in.
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06-26-2020
04:00 PM
Anyone with a HT-J5500W that has been told by support chat that an update will be pushed to this model on Sunday to resolve the issue? Just want to see if I should believe this or request a RMA.
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06-23-2020
01:08 PM
Same here with the same model. Spent like two days trying to figure out why my TV wasn't passing digital audio. Thought it was the cable so bought another but luckily ended up looking this issue up before purchasing a new setup altogether.
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