Your frustration is understood. But, when it comes to kitchen appliances make sure you steer clear of the Whirlpool family of products; Maytag, KitchenAid, etc. They are worse. Terrible service on both a dishwasher and refrigerator, plus terrible initial quality. Took delivery of a stove, regrig., and dishwasher after a kitchen remodel. The refrig was delivered with a big dent in the side. Had to wait weeks for a replacement. The replacment door hinges were out of whack, another wait for replacement. The compressor on the second replacement burnt out within a year. Had to wait a month for a replacement. The technician they sent out tried to braize a new compressor into the unit in my kitchen. As he was literally melting copper tubing on my floor, I had to stop him and demand a new refrigerator. The soap dispenser on the dishwasher broke within a month of taking delivery. I had to wait over a month for a replacment, why? Because they were all faulty and had to wait for a new production run.
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