OK. Each to his/her own. I have neither seen nor heard anything official from Samsung. The only thing I have seen is anecdotal. Any of which could be the way it will go. I am in no hurry to send my two units in to have them misplaced, or the repair process changed so that sending them to Samsung is no longer necessary. Personally, I am not willing to take that chance. I believe I can live without them for month or so. If there is no official word from Samsung by this time next week, I will call Samsung and add my name to the multitude of names clamoring for repair. The .ruf file is not likely bootable anyway. If the unit can be booted to either a disc or a USB device, it will be a happy day. I am doubtful though, but I would be thrilled if that is so. Take care.
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Greetings. On 18 June 2020, my J5700 began acting as if it was trying to load a disc. It would do nothing else. I tried rebooting, removing power, and resetting the unit to no avail. I opened it up to see if there was some sort of mechanical issue, but found nothing. I did a bit of research online in the hope that I might find some information to help. Nothing found. I contemplated buying a new Samsung Blu-ray player, but decided it was not the best idea. I then decided to purchase the same model on EBay. The used unit arrived and worked fine up until I loaded the newest firmware via USB. The unit then began constantly rebooting. This was on 23 June. It was then I went back online and found this thread. What is of note is that my original unit had been set to manual updates since I purchased it, and I manually loaded the latest firmware many, many months ago. Seems like a time bomb to me. I am patiently (not without some angst) awaiting official word from Samsung regarding a resolution to this issue. I do not see contacting Samsung at this juncture to be the best course of action. Regardless, it should be interesting how this all plays out. Best of luck to all.
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