@Big-Bad-Brad wrote: Sure.. but until that time happens, I'm going to take advantage of it and get it fixed.  Besides, I fully expect the unit to die some day.  Age, wear and tear..  But when several hundred thousand of them go dead at the same time, world wide.... well, either they are gonna fix their mess up, or I'll join in on the Class Action suit.  To me, this is the same as if they came into my house and destroyed my player.   not only the amount of them, but the several however many models were effected. do we actually know this was samsungs fault? i've been wondering if someone didn't hack into samsung and force this to happen. ... View more

@Jante wrote: Fudge on a stick.  So, do I call Samsung about the receipt issue, I know where but don't remember when and for some reason I didn't register it. I went looking for that also. I feel I should let it go, but they broke it.  (Big sigh!) i wouldn't worry about the receipt as long as you have ticket number in regards to this. i spoke with a rep earlier and they said not to worry about the receipt since this is happening to a lot of people.   ... View more

@SamsungSabrina wrote: We are aware of customers who have reported an issue with boot loops on some Blu-Ray players and we are looking into this further. We will post an update here on this thread when we have more information.  support reps have been asking us to send them in for repair. guessing this seems like the only solution to get them fixed. ... View more

@usern0hTabVigt wrote: We should all contact Costco and tell them EVERY Samsung BD-JM57C they sold is now a frickin BRICK. I bet Costco can get Sumsungs attention. that isn't the only model it has happened to ... View more

my rep didn't ask for me to provide the receipt, and that's probably a good thing since my memory goes in and out a lot and i have 0 clues where's i've done with it. lol ... View more