Recently I started facing this problem. I got my ear pods on 27th June and the music quality is really good but could have been a little louder. The issues I am facing is the Call quality so on my end it's really good and clear but on the receiving end it's very muffled and a lot of background noise is coming. I have tried resetting the earbuds as well as switching off the ambient sound from time to time, still the problem continues.
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