You are a lifesaver! I had been contacting service support since last night and no one seemed to have a clue on how to help for this issue other than saying that service needs to be scheduled for an in-home visit, etc! I got the universal remote control from my neighbor, connected and used it to reset the TV, set up the TV without the Samsung Phone app, and now everything seems to work great. I hope this is going to be like this for some time to come until Samsung releases a new firmware (hopefully with the eARC support) that'll fix this recurring issue.
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