Samsung

Fixed today, Samsung released a software update for my Galaxy S8 build number: G950USQU7DTG2 security patch level: 2020-06-01. I am now able to screen mirror via the SmartThings app from my phone to the TU8000 like it should with the image of the phones screen on the TV. So anyone else should check there phone for a software update. ... View more

@userbFNRxf2eOa wrote: hello,   I just got a new smart tv and when I try to mirror my samsung s8 to it , the tv is black but I can heard sound no problem, driving me round the bend. Any ideas? I tried calling Samsung and the advice was useless and didnt work I am having the same problem on a TU7000 & TU8000 my Galaxy S8 it connects but screen is blank only able to play videos or music, does not screen mirror like it’s suppose to with the phones image on the TV, support can’t help also, where you able to mirror the S8? ... View more

@useranfuSHEalP wrote: Is there a known issue with this tv? Same problem here.  Galaxy 8+ and I've tried everything.  It appears that there phone actually connects and both tv and phone seem to confirm that bc smartview icon on my phone says it's running.  All i can get is a black screen.  Please help. Yes I have a Galaxy S8 and I am having the same exact issue with a TU7000 the phone connects and tv is blank only able to cast playing videos or music  I believe this is a software glitch that they must fix! seeing you have the same problem, it should screen mirror the phones image, I even took back the tv replacing with a TU8000 same problem exists also. ... View more