Thank you !! Creating a new folder resolved this for me. @Anonymous wrote: I fixed it! Only took me 3 weeks to figure it out lol. Somehow I believe when the files app updated it didn't automatically ask for the permissions that are necessary for Drive and My Files to sync. So here's what I did and it worked for me. Although the storage permission is allowed in the App section under My Files for some reason is denied in the System Permissions. Here's how you fix it. 1.) (Press as follows) Settings > Apps > My Files > Permissions > Storage > Show all apps with this permission > Menu/Setting icon > Show System > (scroll way the down and you find My Files under the denied permissions) > Allow storage permissions. 2.) (Here's the tricky part that kept getting me. Now exit Settings and go into the My Files App. Your still going to see that Drive still isn't working.) My Files > Google Drive > Menu/Settings Icon > Create Folder. (Then just create any folder you want.) After you create that folder is going to ask for some Google permissions, hit Allow and you should be up and running. I also think it asked me for my Google password and sent me a notification that I had to allow, but that could be just a Google 2-factor Authentication thing. You might not have to do that if you don't have that enabled. Hope this fixes your problem like it did for me. It was driving me crazy 🤪. I even talked to a Samsung, Google, and AT&T Techs and they couldn't give me a solution, and to think they wouldn't hire me when applied for a job as a Technician. Guess they just like to hire the people that say "Just factory reset the device." Me, "I did, it didn't fix it" Them, "Well, ummm. We, do have a promo on the Galaxy S20 right now." ROTF! Well, I hope this works for you "Samsung Warrior."
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