I bought my Active 2 on May 28. For a couple reasons, one being that I wanted a good watch from a good company I knew and believed I could trust. And I wanted a watch I could get in my small above ground pool with. The Active 2 is rated water resistant to a depth of 50 meters. That's 164 feet deep. For 10 minutes. That's 4 maybe 5 atmospheres of pressure. Not 6 weeks later the watch began to glitch and the battery overheated. Samsung told me that I must have used it deeper than 50 meters. I attempted to speak with a supervisor for 4 days in a row; finally speaking with a case manager who repeated the same statement I originally heard from the technician. Major water damage to the mother board and I need to pay another $210 for the repair. Really? All that floating in a pool. It's obviously a case of manufacturing defect. It makes no sense how a device that can withstand such extreme pressure can be damaged so easily, so soon and by so many people who have this same problem. I believe that is why Samsung voids water damage as protocol without any corroborating evidence and with no input from the customer. That was the first and last time I buy anything from a large tech company that pushes inferior products.
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Be careful. Mine did the same thing. It started out gliching then began overheating. I Bought it on May 28. So I sent it back under warranty. Samsung told me that the warranty had been violated because it had water damage. It's rated to 50 meters. So the operator said that the tech decided that it must have been taken beyond the limit the watch can handle. I have a Summer Waves Elite above ground pool 14'x40" round. If it was taken down some 165 plus feet in the ocean there would be salt water damge. Anyway it doesn't seem like I have anything to say about it...... So consider all options carefully.
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