Initially posted June 10, 2020 and now it is July 29, 2020 with no response from the Community. Wow, that's pretty sad. I guess I won't waste my time posting my question. As to your question, I'm not sure. My Flex Alpha gets delivered Friday or Saturday. Many (most?) laptops come installed with an equalizer App. Not sure what comes with the Galaxy Book. If you can locate it, try boosting the sound levels for ALL frequencies. That worked wonders for my Acer Swift 3 laptop. If you can't find the app, try searching for "equalizer" on your Windows Task Bar (lower left corner of your screen). If there are no equalizer functions, then you can try installing a brand new app. Try this YouTube video: https://www.youtube.com/watch?v=6sr7_0qMXk8 BE SURE TO READ THE COMMENTS BELOW THE VIDEO, TO GIVE YOU A BETTER FEEL OF WHAT YOU MAY BE GETTING INTO.
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