10-16-202002:21 PM (Last edited 10-21-202008:15 AM) in
Are you getting an error message when you are able to turn on your phone again? This will give us an idea of what is happening with the phone.
If your phone was in safe mode does your phone perform the same way? The reason behind using safe mode is to make sure that a 3rd party app is causing this issue for you.
Have you noticed any of your buttons sticking? This could be another reason this issue is occurring. If it is it will need a technician to look at it for you.
If none of these troubleshooting steps helped then we are left with the last troubleshooting step which is Factory resetting your phone.
If that does not work then you will need to have one of our Samsung technicians look at your phone for you. You can use this link here to find a service center close to you in your area. ( http://www.samsung.com/us/support/service/location)
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