I have seen this issue all over this community as well as forums outside of Samsung. My Gear S3 Frontier has been having poor battery performance in recent months. It just so happened to start when the warranty expired back in January 2018. Since then the battery goes dead in about 4 hours. This is with just about everything off except for bluetooth. This has made the watch practically useless.
After trying different methods to troubleshoot, from rebooting, re-pairing to my phone, and hard resets, nothing worked. I then reached out to Samsung Support and shipped my watch for repair. I was initially told that they will contact me with repair costs after a tech looks at it. Today I got a bill of @$248.92 ($64.95 standard fee, $165 LCD repair fee, and $18.97 tax). This is nearly the retail price for a brand new watch. In writing this, Best Buy actually has it on sale for $275.
Has anyone else had to go through this get their watch repaired? I find this cost unfair being that although its barely outside the manufacturer warranty, this is obviously a Samsung defect with several of the Gear S3s. I am now stuck on either paying the costs or just requesting my defected watch back and buying an Apple watch (who by the way is known to fully replace watches at no cost).
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